Mr & Mrs Dolman - 15th February 2015
Dear Leigh and Alice,
Thank you for a wonderful day. Our family and us had a great time. The room was decorated lovely an the food was delicious!
Mr and Mrs Dolman
Mr & Mrs Bishop - 2015
We had an amazing day , everything was perfect and better than we ever imagine and would like to thank everyone at cadbury house for all your help.
Can you say thank you to Sallyanne who was a great help and was there and and any problems she sorted straight away And thank you Alice and Leigh for helping arrange things and being there when we needed advice
When we are back off the honey moon I'll send some pictures
Mr & Mrs bishop 20/03/2015
Simon Fitzgerald - 2015
I just wanted to pass on my thanks and gratitude to you both for making our conference “Hepatology Matters” a success on the 6th February.
Logistically the meeting was demanding with a lot of last minute changes. The team at Hilton were organised and always on the ball. If there things that I had forgotten you were able to find them for me! You’re a credit to the hotel.
I hope to repeat the meeting next year and that you will both be involved in 2016 – please forward this to the hotel management.
Natasha Weston - 2014
I attended a wedding at Cadbury on the 22nd November for the 'allsopps' party and I have been meaning to email to say how much I appreciate all the help the waitresses gave me on the day, their service was outstanding, I had emailed before hand to explain that I had specific dietary requirements- just want to say everyone was kept too!
The staff were very informative throughout explaining what I should accept and what I need to refuse as well as the chef who served an amazing alternative menu for me. There is a lady in particular I would like to pass my thanks on too however I cannot remember her name- she was a mature lady, quite short in height and short light coloured hair- she was very friendly and very helpful on the day.
Many thanks once again and I will definitely recommend you to friends and family!
Luke & Gemma Sartin - 2014
We would like to thank you and everyone at Cadbury House for giving us the most amazing wedding, it was perfect in every way and we cannot thank you enough.
John and his team were fantastic and made sure the day ran seamlessly we would like to especially thank John for all his hard work and for being brilliant with the children Max in particular thought he was amazing.
The Drawing room looked beautiful and the food was fabulous, all the guests commented on how professional the service was and nothing was too much trouble for anyone.
We couldn't have wished for anything more it was exactly how we wanted it and with the help from all of the staff we had the perfect wedding.
Thank you for everything
Luke & Gemma Sartin x x
Lucy and Dan's Wedding - 2014
My self and Dan would like to say thank you for the lovely evening we had at Cadbury last night for our taster food trying for our big day ( not long now ). The food & wine were very yummy and we managed to decide on our choice.
We wanted also to pass on to the staff how lovely they were last night making us feel comfortable and attending to our needs and giving great advise ( Susan was really funny and friendly ).
Thank you and we will see you on our final meeting on 31st before our big day.
Lucy Todman and Dan Worlock
Cherry Grimsted Wedding - 2013
We would just like to let you know that my family had an amazing day at our son's wedding last Saturday 29th June. We were so very fortunate that the sun shone and Alistair and Kimberley were able to marry outside in the gazebo. From star staff were et to finish yourxtremely attentive and offered a first class service, in fact we could not fault anything.
It was a fabulous day filled with lots of love and laughter for the newly weds who are on their honeymoon with their beautiful daughter - Sophia.
Thank you once again for making their day truly special.
Mr and Mrs March's Wedding - 2013
Thank you to you all for making our wedding a truly special day. You should all be very proud of the service you provide and the attention to detail, ensuring that ourselves and our guests had the time of our lives.
Sabrina Parker - 2013
We got our photo's back yesterday so thought I'd send you a few.
Thank you so much again for making our day so perfect :).
Mr & Mrs Herneman's Wedding - 2013
Just wanted to drop you an email to thank you for everything that you did for me and Paul you have been amazing and the wedding was perfect we couldn't have asked for such a special day.
Please also thank the master of ceremony and all the staff that were there on the day ESP the ones that joined in on our first dance with Bailey to Superman lol. And the champagne was unexpectedly generous.
Will send a couple of pics through, everyone thought it was an amazing event and I wanted to let you know we appreciate it.
Mike & Trina's Wedding - 2013
Apologies for the delay in writing to you but Trina and I just wanted to say a big thank you to you for all of your help in the planning and preparation for our wedding. The day was wonderful and I was very pleased that everything went better than we could have hoped.
All of our guests said what a lovely venue it was and everyone I spoke to was very impressed with the food. I would also like to say a big thank you to Stuart for his help on the day. We found him very helpful and he made the day run more smoothly for us.
Once again, many thanks
Mr & Mrs Phillis' Wedding - 2013
We just wanted to drop a line to thank you for our most amazing Wedding party on 12th Jan 2013 !!! We had the most amazing time and guests are still letting us know it was the best wedding they have ever been to ! All thanks to your staff…. Thank you so very much.
Please pass on our most grateful appreciation and respect to Richard for his amazing patience, unique talent and organisational skills let alone his immense calmness and resilience in dealing with my demanding family! He delivered above and beyond…..
We would have no hesitation in recommending Cadbury as a fantastic hotel, with incredible service and fantastic food!
Anonymous - 2013
I am interested in having my wedding reception at your venue, I actually
live in plymouth but I am from Bristol. Planning and organising is going
to be stressful but I have read so many good reviews on how helpful your team
are that I feel it won't be so much of an issue!
Mr & Mrs Rudge's Wedding - 2013
wedding was absolutely brilliant, we enjoyed every minute... so much that we
both would love to do it again.
Big thanks to you and Rich.
Mr & Mrs Gamwell's Wedding - 2012
I would just like to thank all the staff who were involved with planning our wedding on Nov 4th 2012, we had the most perfect day. All our guests have commented on what a lovely venue it is and how nice the food was. Richard our Master of ceremonies was fantastic and made sure everything ran smoothly on the day, Sarah & Leigh were great at helping us with all the planning leading up to the wedding day, they responded to our emails with any questions that we had very quickly. I can't stop looking at our wedding photos and thinking how beautiful everything looked. Thankyou all once again.
Mr & Mrs Evans' Wedding - 2012
Cadbury House had
such special memories for me before the big day, from my school 'prom' through
to my Nan's birthday dinners and so I knew
what a fantastic place it is, but you all went above and beyond on the day.
From the planning through to the tasting and then on to the day itself,
absolutely nothing has been too much trouble. The room looked spectacular, with
all of the finishing touches displayed so well and it really had the 'wow
factor'. I have had great comments from lots of the guests, in particular
praising the food, both quality and quantity (not something you always hear
about weddings, and no mean feat when serving so many), as well as the
friendliness of the staff. My cousins were also really touched with the prawn
cocktail so thank you for agreeing to arrange that.
Aside from you both Leigh & Sarah, who were amazing, full of helpful suggestions and very patient..., please can you also pass on my thanks to the master of ceremonies Stuart, the DJ Chris, the waitresses/ers and the reception staff, in fact everyone who was involved.
Samantha Dean & Simon Gist Wedding -2012
Thank you all so much for such a wonderful day, everything was just perfect and nothing too much trouble. We had an amazing day and night, and we just wanted to thank you all.
We will definitely be recommending Cadbury House to everyone we know.
Karen and Kevin Dean, Samantha and Simon Gist
Leanne and Pete Tanner's Wedding - 2012.
The wedding day was perfect, weather was great and the staff were brilliant, Richard who performed the master of ceremonies role did an excellent job and looked after us very well , Please pass on our thanks to Richard he is an asset to your hotel. The food for the wedding breakfast was also perfect and all our guests commented on this.
Pam & Maurice Watton, Guests at Nicola & Lee Fowler's Wedding - 2012
We would like to thank everyone at Cadbury House for making the wedding of Nicola and Lee such a special and stress free day. The preparations before the day were handled expertly and thoroughly by Leigh who thought of details that would not have occurred to us. Sarah took charge of things when we arrived the day before the wedding, and we can honestly say that once we had handed over the seating plan and place cards everything was taken care of. We were able to enjoy a relaxing meal on the Friday evening and just had to get ourselves ready on Saturday morning.
All of the people delivering flowers, cake and chair covers were handled by the hotel on the day and the set up of the room for the ceremony and wedding breakfast was beautiful. Many of our guests commented on the lovely venue, which cannot be disputed but was enhanced by the way the room was decorated by staff at the hotel. We felt that Richard, the Master-of Ceremonies did a superbly professional job of organizing the day from start to finish and we cannot thank him enough. Somehow he managed to remain unobtrusive whilst ensuring that everything ran like clockwork and important details, like making sure the bride's dress was arranged perfectly as she arrived, were addressed.
The food during the day and evening was perfect, and there have been many compliments, especially about the beef option we chose (although the hog roast has also been widely commended)!
We would also like to thank the DJ for the evening, who catered for Nicola and Lee's choice of music and contributed to the lively atmosphere and enjoyment of the evening. It was great to see so many of our guests up on the dance floor as it confirmed that everyone was having a good time. At the end of the evening after we had gone to bed, gifts were packaged up for us so that there was no worry about losing things and even items that had been forgotten (like our grandson's favourite toy dinosaur) were found and ready to be collected the next day. There were obviously many staff involved in our day that we did not meet that we would like to thank. In our opinion Cadbury House is totally professional when arranging wedding but manages to combine this with a personal service that would be hard to beat.
All in all, this was absolutely the wedding we had hoped for and we can't thank everyone at Cadbury House enough. Nicola and Lee summed things up when they said they would like to put the clock back so that they could do it all again!
Many, many thanks to you all.
Mr & Mrs Moore's Wedding - 2012
I do need to say a huge thanks you to all for an amazing day. I would like to thank you all so much for all your help in making mine and Gary’s day so lovely. From start to finish it was amazing. Leigh, you were so good in planning it and Richard was fantastic on the day. Both so organised & so dedicated. I really can’t find one fault... was truly amazing!! I would recommend anyone who is getting married to think about Cadbury house.
Mr & Mrs Shepherd's Wedding - 2012
My wife and I would like to thank you for absolutely everything you have done for us over the past year. Other people have told us that planning a wedding is a stressful affair but I can whole heartily reject that claim. Cadbury House and Leigh, you in particular made it almost stress free. Nothing was too much trouble even down to popping and seeing us before you went home on our wedding day. Naomi and I didn't just feel like customers we felt like friends.Phone calls and emails were responded to at the earliest possible opportunity.
We attended a wedding fair at the hotel and were picked out of the 100's in attendance for a chat on how the wedding plans were going. Every need was attended to with great care and it made the whole experience more special for us. All our guests both day and evening have commented on the politeness and helpfulness of all the staff from the receptionists to the DJ. During our wedding breakfast I stopped all out guests to thank all the guys waiting on the tables as they had also been superb.I would recommend your hotel as a venue for any event and look forward to having the excuse to come back.
Thank you again for your help in making the first day of the rest of our lives so special.
Mr & Mrs Robinson's Wedding - 2012
We held our wedding reception at Cadbury House Hotel, Congresbury in late April 2012. From the onset of planning our wedding reception, nearly a year in advance we were very impressed with the wedding coordinators’ efficient organisation (we had contact with three wedding coordinators, and anything new discussed had always been passed along to the others). On the day, everything went according to plan and they remembered even the smallest details that we had requested. The Great Room, where we had our reception looked simply elegant. The staff were courteous, obliging, efficient and nothing was too much trouble for them. The food was delicious and presented beautifully. The desserts were just divine (our compliments to the chef). All our guests said everything was just perfect. We would like to also mention that the staff at check-in were brilliant as well. Many of our guests stayed at the hotel and said how helpful the reception staff were and how amazing the rooms are. Having spent our wedding night in one of their loft suites (part of the package they offered) we couldn’t agree more. The reception staff (so sorry we didn’t get their names) went above the call of duty helping my mum (who has a disability and is too claustrophobic getting into a lift) throughout her stay! We would like to make a special mention of two wonderful people who were nothing short of exceptional; Leigh who was our wedding coordinator throughout the whole process and Sarah our MC on the day. Leigh is one of the nicest people we got to know throughout the whole wedding planning process. We never once felt that we were pushed into making any decisions and always had fun at our meetings. Sarah was a fantastic MC on the day – she ensured that we had time to ourselves and kept checking on us to make sure we had been able to have food and drink and made sure the reception ran like clockwork. We were always greeted with smiles at Cadbury House, and having been there since the wedding we are still greeted with the same warm welcoming smiles. When we went to thank them about a month after the wedding, Leigh still remembered I have a nut allergy when she went to grab us a cookie – that is personal customer service at its best.
It is easy to think that organizing a wedding or reception at a venue which holds many weddings (as much as 3 a day sometimes) as they do, might result in it feeling a bit impersonal- however, it couldn’t be further from that. On the day of our wedding there were three weddings including ours. Everything was organized so well that we didn’t actually see any other wedding parties. We always felt like we were the most important people to them and everything from the organization through to the actual wedding reception felt very personal. It felt like we had the entire venue to ourselves on the day. In what was allegedly the wettest April in a 100 years Leigh even managed to organize the sun to come out in the afternoon ;). Thank you for making this day so incredibly special for us, our families and our guests and for being a joy to plan the wedding with. We have great memories not only of our wedding day but also planning the day with you and based on our own experience would recommend you with no reservations to any couples wanting to have their wedding at Cadbury House. A beautiful venue complimented by outstanding staff. Keep up the good work!
Lisa & Pete's Wedding - 2012
Just wanted to send an email to say thank you very much for all your help in organising our wedding! We had a fabulous day and I also want to give special thanks to Stuart our Master of Ceremonies who was brilliant and made me feel calm and kept everything flowing nicely!
Many thanks Lisa & Pete xx
Rosemary, Guest at Sarah & Mark's Wedding - 2012
Just to thank you so much for your entire efficient organisation. The day went like clockwork. The room looked beautiful, the food was delicious with plenty of scrumptious chocolate sauce for profiteroles - please thank the chef very much for us. All the staff were so obliging and I am sure everyone enjoyed the day particularly Sarah and Mark.
Thanks once again for making this day so special for us and remembering every detail requested.
Zena, Guest at Ben & Helen's Wedding - 2012
Well, the sun shone and all was well with the World! Can you please pass on our thanks to Stuart and the team for the sterling job they did for us on Sunday - everyone worked extremely hard and I have a feeling a couple of staff may not have turned up on the day so those present put in double the effort? The food was superb - and the vegetarian dish (which was unexpected to be honest) delicious - even Helen ate everything which is unheard of.
Thank you for making the day special for Ben and Helen and I hope people showed their gratitude in an appropriate fashion....
Jeremy & Caroline's Wedding - 2012
We just wanted to write to say a big thank you for to you & all your staff for helping everything to run so smoothly during our wedding on May 9th. We both had a fantastic day & it was lovely to be able to sit back & enjoy ourselves while your team professionally dealt with everything.
Jeremy & Caroline Cramp.
Mr & Mrs Whitwell, Guests at The Wedding of The Whitwell's - 2012
On 6 June, I had the privilege of being 'Father of the Groom' at the marriage of our son, and the subsequent reception, both of which were held at your hotel. May I state, that from 'check-in' to 'check-out' the next day, how impressed we all were with the attention and professional approach of all staff with whom we had contact. The layout of the reception, the quality of food, and all other aspects, made it a memorable 24 hours.
There has been a very positive 'feedback' from wedding guests, and this made the day even more pleasurable. I would be grateful if the contents of this e-mail could be made known to all staff concerned.
Regards Mr & Mrs Whitwell
Liz's Wedding - 2012 I just wanted to drop you an email to say a massive thank you for all you did in helping us arrange our wedding a couple of weeks ago. We had a brilliant time! Sarah and her team laid out the room brilliantly and it looked amazing - also the whole afternoon and evening flowed seamlessly, even when I told her that we had an extra special diet. Also several of our guests commented on how good the service was from the staff. Also, please do send our thanks and complements to the kitchen - the food was amazing, I think ALL our guests have commented on how good it tasted, especially the cheesecake! So, once again - please do send our thanks onto the people concerned. Liz Just a short note to say thank you very much for all your hard work in making Helen & Colin’s wedding on Saturday such a memorable occasion – everyone had a great time and the stress levels were kept to a minimum; I know that Philipa (Helen’s Mum) will be in contact but just wanted to take this opportunity to say thanks. Also please pass on our thanks to all of the staff that helped to make the day run so smoothly. Thanks again. Mike & Philipa Goddard Many many thanks, we had a wonderful day, everything on your part and the Hotel was excellent, everybody thoroughly enjoyed the experience and food. All staff helpful and professional and if there is anything we can do to help you and your staff get appreciated let us know. Many Thanks and Kind Regards We will recommend you and your wonderful facilities. Brian & Pauline Wheeler, Guests at Laura & Marks Wedding - 2012 I can't thank you, Colin and all the staff enough for your work leading up to the wedding, the outstanding attention we received on the day and your 'surprise' bottle in our room, a lovely touch. If I am to single out any one person on the day it would have to be Sarah. She was constantly available for the slightest request and could be seen all afternoon directing staff and proceedings from the main floor, a tremendous credit to Doubletree by Hilton Cadbury House Hotel . Obviously, overall, your contribtion was undoubtably the major factor in ' one of the best weddings we have ever been to' being the general comment from almost every guest. I cannot even hazzard a guess at the bar takings but am pleased that I decided against a 'free' bar. Our grateful thanks once again and we look forward to seeing you again in the very near future.
Mike & Phillipa Goddard, Guests at Colin & Helen's Wedding - 2012
Adrian & Tracey's Wedding - 2012
Adrian and Tracey.
Liz's Wedding - 2012
I just wanted to drop you an email to say a massive thank you for all you did in helping us arrange our wedding a couple of weeks ago. We had a brilliant time! Sarah and her team laid out the room brilliantly and it looked amazing - also the whole afternoon and evening flowed seamlessly, even when I told her that we had an extra special diet. Also several of our guests commented on how good the service was from the staff. Also, please do send our thanks and complements to the kitchen - the food was amazing, I think ALL our guests have commented on how good it tasted, especially the cheesecake!
So, once again - please do send our thanks onto the people concerned.
Just a short note to say thank you very much for all your hard work in making Helen & Colin’s wedding on Saturday such a memorable occasion – everyone had a great time and the stress levels were kept to a minimum; I know that Philipa (Helen’s Mum) will be in contact but just wanted to take this opportunity to say thanks.
Also please pass on our thanks to all of the staff that helped to make the day run so smoothly.
Mike & Philipa Goddard
Many many thanks, we had a wonderful day, everything on your part and the Hotel was excellent, everybody thoroughly enjoyed the experience and food.
All staff helpful and professional and if there is anything we can do to help you and your staff get appreciated let us know.
Many Thanks and Kind Regards
We will recommend you and your wonderful facilities.
Brian & Pauline Wheeler, Guests at Laura & Marks Wedding - 2012
I can't thank you, Colin and all the staff enough for your work leading up to the wedding, the outstanding attention we received on the day and your 'surprise' bottle in our room, a lovely touch. If I am to single out any one person on the day it would have to be Sarah. She was constantly available for the slightest request and could be seen all afternoon directing staff and proceedings from the main floor, a tremendous credit to Doubletree by Hilton Cadbury House Hotel . Obviously, overall, your contribtion was undoubtably the major factor in ' one of the best weddings we have ever been to' being the general comment from almost every guest. I cannot even hazzard a guess at the bar takings but am pleased that I decided against a 'free' bar. Our grateful thanks once again and we look forward to seeing you again in the very near future.