Testimonials

Click on the following testimonials; Accomodation, Dining, Conference, WeddingsPrivate Events and Christmas Events to read all about them below!

Accommodation

Paul Brice - September 2016

Hello, we stayed at the hotel 15th to the 23rd September 2016, we were visiting family and had travelled from Australia, we have just returned home. I wanted to send you a email to say what a lovely stay we had... Thank you kindly for an upgrade to the front of the hotel and thank you for a bottle of wine and chocolate, laid out in our room on arrival, it was a very, very lovely touch on your behalf and very much appreciated. I would just like to add that we had a fantastic stay and the hotel itself was looking lovely inside and the outside, rather stunning with the touches of landscaping that had been added... We look forward to our next visit in 2017.

 

Angharad D - September 2016

A weekend away with the girls is one of my favourite things, especially when you haven't seen each other for a while. On this occasion, we stayed at the Doubletree by Hilton Cadbury House, a four star boutique hotel and spa, near Bristol.  

Check-in was smooth and efficient, and we were each welcomed with a warm chocolate chip cookie (I wish that all hotels did this!). The layout of the hotel was a little bit confusing at first, but we soon found our way around and settled in very quickly.
During our stay, we enjoyed a lovely afternoon tea, dinner at the Marco Pierre White Steakhouse Bar & Grill, and a leisurely breakfast (checkout was at 12 midday, so there was no major rush). The hotel really has everything you need for a mini break, and we didn't want to leave! 

The food and service was excellent (we ordered the tuna steak, cheese burger, and salmon), and the restaurant and bar area has a modern and luxurious finish. We loved the 2-4-1 cocktails! 

We enjoyed exploring the hotel grounds and lake, and appreciated the quirky touches...especially the life-size model of a cow, which you can climb on (if you want to!). The hotel has a gorgeous indoor pool, outdoor hot tub, sun deck, relaxation room, gym, salon, and fitness classes are also available on site. 

The hotel staff were very helpful and friendly, and we loved the free on-site parking. This hotel has everything you need for a weekend away with the girls, but it's also great for a special occasion or a romantic retreat. We can't wait to go back!

 

Victoria Tucker - July 2015

I stayed with you last weekend to celebrate a friends 40th birthday. I just wanted to say how impressed I was with my stay. The staff were friendly, efficient and accommodating. The food was fabulous and the room was clean, comfortable and beautifully decorated. I will definitely recommend staying with you to all of my friends.

 

James - January 2015

I just wanted to thank you both so much for all the time and effort you put into our stay at Cadbury House. We had a wonderful time and it was exactly what we all needed to start our new year.
 
Thank you again,

 

Elizabeth Grundy - April 2014

My family attended a party held for my son’s 50th birthday on Friday 21st March and many of the guests stayed overnight. 

From the moment we arrived the whole evening went without a hitch.  The room looked splendid, the food was some of the best we have had from a hot buffet and the waitresses – Mary, Yvonne and another girl whose name I forget – were really helpful. The DJ was fantastic – and took my son’s requests very seriously which made for a real party atmosphere. 

Just thought it might be a good idea to let you know and to thank you for helping us have a really special night.

 

Sarah Ross, Sales Director - January 2014

"I would like to take this opportunity to thank everybody at Doubletree by Hilton Cadbury House for exceptional service during the planning and delivery of the Jeff Haulage event on Thursday 23rd January 2014. 

As the event organisers and the production team for this event we recommended your hotel to our client at Jeff who had quite some complex requirements. We needed a venue that could be flexible and professional with a schedule that was clear would change on a regular or almost daily basis… and didn’t it just! 

The service however, provided from our initial booking with Nia in the Sales Office through to the execution of the event by your Operations Team was superb. 

We were provided with a relaxed atmosphere and an extremely flexible, accommodating team of people from your end that made us as both the Event Organisers and Staging company jobs so much easier and ultimately a great better result for the client. 

Your team were exceptional. Not only were they able to react immediately to our clients’ needs but they were also courteous and polite, delivering first class menu offering in a room that looked just great. 

I have attached some photographs of which we would be happy for you to use as part of your sales pitch. I am sure you will agree that the room looked great and the set etc. worked so well there. 

Thank you for accommodating the large lorries in the car park area, I appreciate they took up quite a lot of room for the entire day. This did not seem to be a problem to you guys either. 

So all in all, your team’s “can do” attitude is a credit to you and the Hilton Doubletree brand.

We look forward to working with you again in the foreseeable future."  

 

Nick James, Sales Director - January 2013

"I have stayed at your Cadbury House property 20 times in the last 9 months and would like to take this opportunity to thank you and your employees for providing me with the service that you do.

I have the fortune, or misfortune, to stay in many hotels worldwide as a result of my job and so would like to think that I have experienced my fair share of good and bad service!  I am conscious that bad service is always complained about but good service is seldom thanked.

From my initial booking with Ann, through to the greeting and warmth on arrival of Monica, Hannah and Lynette to the restaurant and bar staff - notably Mimo and Jon in the restaurant and David and Phil in the bar - I always feel like you not only want my business but you try your hardest to make the fact that I have to be away from home as enjoyable experience as possible.  Tanya at breakfast also remembers that I like a cappuccino to start my day and the little things often make the biggest differences.

The quality of the rooms and cleanliness is always very good and the facilities in the health club are first class.  The meeting rooms are good, although I always seem to book the meeting rooms with the uncomfortable chairs so that will be top of my request next time I have a meeting at Cadbury!

Please relay my thanks to your employees.  I stay away from home because I have to, not because I like to - so to have your representatives showing the levels of service they do make it a bit easier.  Good service will always be a differentiator that leads to a repeatable competitive advantage and having that is why people like me repeatedly stay in your property."

 

Dining 

David Whittlestone, Nailsea and Backwell Rotary - 13th July 2016

Everything went very smoothly and enormous thanks are due to the staff who looked after us. They did sterling work unobtrusively.

 

Miles, Miles Morgan Travel – 30th June 2016

Just wanted to write to say thank you for the amazing job that was done for our event last week. Everything worked out brilliantly and the hotel team deserve huge credit. The guests are all in the travel and hospitality industry, a hard bunch to please and people who travel all over the world on events. The feedback I had was excellent!

Can I ask that someone thanks the guys in charge of the restaurant last week - I was a nightmare moving all the place setting and they handled it brilliantly with a smile. Could I ask that this email is forwarded on to all the people involved in our party?

 

Flora, Miles Morgan Travel – 30th June 2016 

Thanks for an amazing event - all went brilliantly and smoothly for us! Your staff did wonders with getting the right orders to the right people - hats off to them. A few soreheads this morning but a great time had by all!

 

Lin Speller - March 2016

Booked here for my husbands 50th birthday, we had t bone steaks which were absolutely gorgeous. My husband is a steak fanatic, we actually drove miles looking for steak restaurants and he says this was the best steak he had ever had. It was 160z and cooked superbly...we had three courses in all, everything was lovely. The staff were very polite, and pleasant and the children's meal was also first class (no imitation chicken in the goujons). We had a lovely dining experience and would like to thank Marco Pierre White.

 

Kylie Jeans - March 2016

Brilliant food, very tasty and well presented. The staff were brilliant and felt special in there as it was for my boyfriends birthday, they did everything that I asked for which was great! Will be visiting again! Thank you.

 

Samantha Brown - March 2016

The setting was beautiful, all the staff were attentive, professional, helpful, complimentary and took an interest in us.  The food was presented beautifully and tasted amazing... never had food as good. The steak and lamb rump was to die for... we will be making regular bookings and highly recommend to others.

 

Gemma Horseman - March 2016

Amazing customer service, well presented dishes, beautiful layout of the whole place, would go there again!

 

Ian Selley - March 2016

Food was amazing, cooked to perfection sword fish was melt in the mouth good the t bone steak was perfect steak chips were nice and chunky. I was expecting the portion sizes to be small but were great new potatoes were so tasty the cabbage and bacon was so creamy I take my hat off to the chef well done. I will defiantly be returning restaurant arrangement was fantastic service was amazing waiter was very very good wine was stupendous the chicken Kiev was very moist I can't say any more really. Apart from 10 stars out of 5.

 

Pamela - March 2016

Beautifully cooked and presented food and excellent service. Nice atmosphere too.

 

Stuart Warner - March 2016

Everything about this restaurant is good, the food is lovely, as it's a steakhouse you must have a steak, the Rib Eye us exceptional. Staff are all very pleasant but polite and do not rush you.

 

Tim Harding  - February 2016

Food and service were exceptional. The staff are very friendly and made the experience a pleasure.

 

Julie Watkins - February 2016

Excellent food, the staff were very friendly and attentive. Lovely atmosphere.

 

Laura Powell - February 2016

Lovely atmosphere with soothing music in the background. Great service from the waitress we had, pleasant and happy to recommend a dish.

 

Natalie Laverack - February 2016

Professional and attentive service, varied menu and most importantly delicious food! Would return to sample more of their menu.

 

Daniel Strafford - February 2016

I booked a table here as it was my wife's birthday, we had been here before and the service and food was outstanding. This time round I would say it was even better from the bar staff to the gentleman who seated us the waitress and the quality of food from the chef. Couldn't ask for more will be coming back again.

 

James O'Neil - January 2016

Great food. Great Steak. Great service. Felt very full, great portions.

 

Mr & Mrs Dolman - 15th February 2015 

Thank you for a wonderful day. Our family and us had a great time. The room was decorated lovely and the food was delicious!

 

Elizabeth Grundy - April 2014

My family attended a party held for my son’s 50th birthday on Friday 21st March and many of the guests stayed overnight. 

From the moment we arrived the whole evening went without a hitch.  The room looked splendid, the food was some of the best we have had from a hot buffet and the waitresses – Mary, Yvonne and another girl whose name I forget – were really helpful. The DJ was fantastic – and took my son’s requests very seriously which made for a real party atmosphere. 

Just thought it might be a good idea to let you know and to thank you for helping us have a really special night.

 

Conference

Jon S Trott, Practice Manager, Shirehampton Group Practice - 12th May 2017

Many thanks for looking after us on the w/e of 11/12 May. The meeting facilities were very good, as were the rooms.  Customer care was great & those who used the Spa said it was very nice - unfortunately I couldn't partake.  So, overall, very enjoyable, thank you very much!! 

 

Debbie, Specsavers – 4th May 2017

Yes, it all went really well, as always! Although I wasn't there myself, I've asked the guys, and as ever they were more than happy, and to mention that Wendy was especially helpful throughout the day.

 

Heather Leavesley, SWAP – 17th May 2017

We were very happy with the venue, menu and the service last Wednesday, we could not have expected anything more!

 

Alison Elkes, TUI Travel Recruitment Day - 18th February 2017 

Thank you, I’ve had absolutely brilliant reports back from our event with you. 

Best location / service by far!

 

AVIS Roadshow – 10th May 2017 

I have to say the team really love the venue and location and found all of the team so accommodating and supportive.  

I have only heard positive things from the team regarding this event, the other thing I would say Is that your team have been really helpful to me after the team have left with suitcase movements and receiving info to pass to the team and doing this effectively. 

 

Samantha Daniels, Key Solutions - January 2017

It was fab! The meeting room set-up was perfect and exactly as requested. Wendy gave us her mobile number so we could contact her when needed, which was a massive help. The food and drinks were really nice and everyone was happy with the entire day. When we requested more water during the meeting, this was brought to us quickly and the tea & coffee were ready waiting for us when we had our morning & afternoon breaks.  
 
Thank you for all your help, we will definitely be returning soon.

 

Paul, Next Retail Conference - September 2016

I just wanted to pass on my thanks to your team for the 3 days at ‘Cadbury House’ that Next Retail spent with you. 

To say we were looked after would be an understatement. Your team have been great and I wanted to give Wendy a special mention for how well we were looked after.   

I also stayed for 2 nights, the room was lovely along with service for both breakfast and evening meals accompanied by great food. 

Please pass on my thanks to all involved.  

 

Hannah, Events4Healthcare - July 2016 

We were extremely impressed by the standard of service during our event. Wendy, the contact on the day, was very helpful and no query or job was too big for her to sort for us. All the staff were very friendly, courteous and thorough. It was a joy to work with them. The attention to detail was great and whenever we required assistance there was always someone on hand to help. I will wholeheartedly be recommending your hotel to my team. 

 

Claire Dyson, Tarmac - April 2016

I attended the meeting at Cadbury house last week and was pleasantly surprised by the beautiful location, the hotel was clean and the reception staff very welcoming. (The warm chocolate cookie, went down a treat)

We stayed in the hotel on the evening of the 26th April and had dinner in the "Garden Room", the dinner was good and I received positive feedback from those that attended.

We stayed the following day at the hotel for our meeting in the "The Box" room. The meeting facilities were good and the coffee station very convenient.

Overall given the nice food, friendly staff and location I would give it a 9/10.


Sue and Karen, Girlguiding Somerset North - January 2016

A huge Thank You to you and your Team, especially Wendy, who worked together to ensure our Conference was so successful.

The ladies thought the ambience and environment were wonderful, and lunch was excellent, and much enjoyed in the new dining area.

We were kept well supplied with drinks and treats, and the room layout worked well for the number, with sufficient room for plenary groups and activities.

 

Sidonie Wood & Clare Gardner, Segen - 20th January 2016

We are a small company and we held an event on the 20th of January that grew in numbers well beyond our expectations.

While we became anxious about the growing numbers and feedback from our upper management, every concern we may have had was quickly dealt with by Cadbury house.  

We endlessly threw new enquiries and requests at them, and each and every request was accommodated and met with sincere willingness to help.   

Needless to say that our event went without a hitch and even further requests on the day were accommodated with a smile.  

Sales Supervisor Jessica Bate was with us from start to finish, helping us through the planning stages, offering an array of options and quickly replying to any correspondence. She was truly a delight to deal with.

Wendy (who helped us on the day) was also incredibly accommodating and continued with the same level of politeness and helpfulness.

We normally hold many smaller events - no hotel we have used so far has offered the level of service that we have experienced from start to finish for our event at your venue.   

Both Jessica and Wendy are a great asset to Cadbury house. 

  

Robyn, Rise Recruitment - 9th January 2016

Just to say thanks for all your help with the event. It was so good! Everyone loved it! 

All the staff were fantastic, all the guys setting up, Glynn was great and coordinated all the timings etc perfectly and the girls on the bar were brilliant too! Really good all round! 

Thanks again and will certainly use the hotel again in the future!! 

 

John Brough, Director of Operations, Delta Controls - December 2015

I had many comments on what an excellent location we had selected, and the hotel staff were all very good. 

I would certainly consider doing this again at your hotel. 

 

Melanie, Clifford Solutions - October 2015

Regarding feedback, I have to say that myself and Martin were extremely impressed with everything to do with the organisation of this event, it was a great pleasure to deal with someone as professional and organised as yourself in the lead up to the event.  We deal with a lot of hotels and venues but your service was exceptional.  Martin, with his technical hat on, didn’t like the low ceilings in the great room, but ultimately nothing you can do about this, and between us but we all managed to make it work.

Likewise, the care and attention we received on site from both Sally Anne and Wendy, was excellent. Sally Anne stayed on later than the end of her shift just to see the set up finished, not something many people would do, and Wendy was efficient, knowledgeable, and went out of her way to anticipate our every need.

The food was very good too, so compliments to the chefs!

I would like to make sure that this gets passed onto your manager and the hotel owner, perhaps you could either do this for me, or let me have their emails so I can write to them directly.

Regarding the client, whilst they didn’t have much to do with the organising side, they loved the Great Room and the guest feedback is coming in this week, and the early indications are that they rated the set up and venue highly, so all good news.

 

Hyundai Conference - October 2015

Cadbury House – all went really well. All was as should be, staff were excellent and the rooms were tidy and clean.

Will be using the hotel again certainly.

 

Maya Kuzmicz, Vetoquinol UK Limited - July 2015

We have had lots of lovely comments regarding the venue and food.

They were more than pleased, everyone really truly loved it, and that is including our Key account team who have originally recommended the hotel!

So for a hotel to exceed the expectation of someone who has previously already visited the hotel is quite a remarkable achievement.

So I do truly mean it when I say we will look forward to an opportunity to host an event with you again.

 

Carolynne Hanson, Hope Construction Materials - July 2015

Everyone was very impressed with the hotel and service received.  Our CEO commented yesterday that it had been a very good choice.  You will definitely be added to my ‘venue’ listing.

 

Yvonne Field, Celesio UK - July 2015

I have spoken to the team and have been told that the event went very well and that the staff were helpful and friendly. The food was lovely and plentiful.

If I have another event that needs to be held in your location I will definitely consider using your facilities again.

 

Ellen Thompson, Sales Support Consultant Canada Life - June 2015

The event went very well thank you, it was a lovely venue and the hosts on both days were extremely helpful and dealt with all my questions and any adjustments very well. 

Feedback from the team was that it was a lovely hotel but it was a shame they didn’t have too much time to enjoy it! (Not your fault obviously!) 

 

John Thomasson, CIIA SW 2015 Conference -  May 2015

We held another successful two day Conference at Cadbury last week and I wanted to let you know that although all your staff were helpful and efficient there were several who provided that extra effort that led to achieving that success.

Jessica Bate was always on hand to support the smooth running of administrative matters, in particular, arranging the last-minute copying of documents for the delegate packs ably assisted by Maddie.

Wendy Stevens and her staff once again took control of the hands on food and beverage operation delivering everything on time allowing our speaker sessions to keep to schedule.

Finally I was really impressed with your senior receptionist Monica who answered my emergency call on Thursday to find someone who could fix my dress shirt having forgotten to pack my button fasteners and only realised this just half an hour before the black tie gala dinner was due to start and I was hosting it.

Without any fuss she found four buttons behind the reception desk and asked me to return in fifteen minutes which I did.

Amazingly the dress shirt was ready to wear with the four buttons perfectly in position and from what could have been a disastrous situation for me turned out to be a memorable evening with once again excellent service in the Great Room and delicious food [and wine].

I have been arranging events and Conferences at Cadbury for some thirty years and for the above reasons that is why I continue to do so.

 

Ian Burden, Bibic Children's Charity - 30th April 2015

I am a trustee of a children's charity and one of our trustees had arranged to stay with you that evening. We, therefore, decided to hold our Board meeting in The Lounge area and our Chair of trustees decided to also stay at the hotel.

On the evening of our meeting, the hotel was hosting a wedding and this meant that there was more noise than normal in the bar areas. Your staff were kind enough to allow us to use one of the meeting rooms upstairs, giving us the opportunity to hold our meeting without disturbance. Your staff arranged this quickly and without fuss displaying their professionalism

As a trustee of the charity, I just wanted to pass my thanks on to yourself and your team on that evening for giving us the opportunity to use one of your rooms at such short notice. As with all charities, we depend on the generosity of organisations such as yours.

 

Lewis Hide - July 2014 

Our training course went extremely well, we were very much looked after throughout our stay from everyone and we really all enjoyed our visit. 

We will most definitely consider future events with you and I am sure we will be in contact in the future. 

 

Claire Elkin, Gladstone Health and Leisure - June 2013

Cadbury House Hotel was the perfect venue for the company conference I recently organised for 100+ people. From the moment my initial enquiry conversation ended to the minute I said goodbye at the end of our 2 day event, I could have not wished for more professional, efficient and friendly service. All the staff I encountered at Cadbury House were polite, helpful and professional. Any request I made, no matter how large or small was met with “no problem, we can sort that out for you”. I cannot speak highly enough of the venue, staff and the conference team. I owe them all a massive thanks for helping to make, what was a very important event for our company, a huge success and I would recommend this venue to anyone looking to host a conference or meeting.

 

Miss Kim Smith, RiskSTOP Ltd. - December 2012

I just wanted to say a huge thank you for all your help prior to the conference etc.

Everyone had a fantastic time and commented on how nice the venue was, how good the food was and how lovely the staff were.

Could you please say a personal thank you to Wendy, Richard and Harry for looking after us, especially Richard and Harry who had to deal with the drunken state of us on Monday night!!

Sorry I didn’t get to catch up with you directly, I wanted to Thank you for everything you had done, everything went smoothly and I couldn’t have done it without all your help.

 

Neil Chapman, Tulip Ltd. - December 2012

I wish to express a great big thank you to you and your team at Cadbury House who have all supported my Tulip team and me over a busy 4 week period working at Bristol Port. Without this support and dedication to take care of us it would not have been so successful at the port or socially at the hotel, as a group we felt most welcome and bonded as friends not just colleagues and guests. 

I'd like to express particular thanks to Elaine for the initial contact and sorting things out, I hope she recovers soon. Jonathan and Mimo with whom we had the most contact, nothing was ever an issue and they always went the extra mile, Jonathans change of menu for lunch and dinners were great. Mimo for cooking up our gammons in the kitchen for taste panels. Monika, Hannah and the whole reception team were very very helpful throughout. 

We all thoroughly enjoyed our stay and the Elvis night topped things off nicely. If you have any photos of our group we'd love some copies. 

I have travelled the world and stayed in many fine hotels. I feel you should be very proud of your hotel and your team of which are both world class.

 

Ken Keith, The Bristol Spread Eagle Lunch Club - September 2012

I would like to say thank to Jessica and all the staff at Cadbury House for the way you looked after our members who attended our lunch yesterday (13th Sept). Compliments must go to the CHEF for everybody enjoyed their meal, not one complaint.  The only comments I got were how much people enjoyed their meal. It is very nice coming to Cadbury House where one finds the staff so very helpful and nice. It was very nice meeting you and thank you for all your help in arranging our lunch. I will be in touch later (late October /early November) to book in for next year (2013).

 

John - 'For The Love of Anun' Charity Fundraiser - September 2012

I would like to send my personal immense thanks for such wonderful support from all the staff which enabled the event to run so smoothly.  It was such a pleasure to work with you all, from the planning stage to the operational delivery, so professional in every way.  Nobody could have failed to have been impressed.

Thank you Jess for your help and support and only creditable vibes will be spread as a result of the evening - which raised over £3,500 for the cause - outstanding, and far beyond expectation.  Gill was overjoyed and very proud.  She organised a fabulous evening.

 

John Thomasson, Institute of Internal Auditors UK & Ireland - July 2010

"We have been holding regular successful meetings and conferences at Cadbury House for over 30 years. With its easy travel access, excellent food, facilities and realistic prices together with efficient and friendly staff, Cadbury House offers the ideal venue for our Institute professionals to meet, learn and network together. Who says so? The delegates themselves, from their feedback to us."

 

Trevor Lever, Trevor Lever Consulting - April 2010.

"Since taking my sales training and workshop programs to Cadbury House, the numbers signing up for my courses has increased by 50%. If I look at the feedback forms, it's not hard to see why. Always very positive comments about the rooms, food and service that add significantly to the experience of my clients when coming on a TLC training day. Also, not having to worry at all about the venue and logistics means I get to sleep easy the night before and can relax and focus on delivering a good training experience."

 

Wedding 

Ken & Nikki Ross - 21st December 2019

From beginning to end the team at Cadbury House were professional, courteous and efficient. The initial package we discussed was amended to meet our specific needs and desires such that we ordered exactly the wedding we wanted to make our day special. A price was agreed that we felt was very good value for money.

Through the process of preparing for the wedding, Alice emailed us with requests for details that then allowed the wedding itself to run as smoothly as it could possibly have.

The day before the wedding, the team even helped unload the car for us (in the rain).

On the day itself, the wedding team (Alice) handed over to the operations team (Jordan). What a breath of fresh air that gentleman is. He made sure everything ran smoothly, that announcements were made, that everyone was shepherded to the right places to make everything run as it should.

After the wedding, even the reception staff corrected my wife from saying “my partner” to “my husband”. All done with a smile.

In summary, the organisation and price of the wedding were simply the icing on the cake to the superb team that is tasked with organising the wedding itself. On behalf of Mrs R and I, I would like to thank you for everything you did.

Best regards, Ken and Nikki Ross 

 

Sheryl & Greg - 23rd November 2019

We had an absolutely wonderful time, everything about our day was perfect! Thank you for making our day so special, the venue was perfect, the food, the atmosphere, everything! And Wendy was an absolute star, looking after us all and really giving us our dream day. I cannot thank her enough!

I have attached a couple of photos our friends have sent us (as we haven’t had our professional ones yet) so you can see just how magical our day was.

Please pass on our love and kind thanks to all who made our dream day so wonderful,

 

 

Annette & Rob - 8th November 2019

We’re back from honeymoon!

We’ve had the most incredible time. Our wedding day was just perfect.  It went so very fast! Jordan was just incredible, so helpful in every single way prior to our day and throughout the day and into the evening.

He attended to every single detail, he attended my mum and made sure she was looked after and she really appreciated it.

All of our guests commented on how good the food was and that they all had an amazing time, how well it all ran and what a great venue the hotel was.

We cannot thank you enough for all your help and attention you and Jordan afforded us.

 

Laura & John Heaven - 14th September 2019

Sorry, we don’t have great internet on honeymoon right now, but we just wanted to make a note to you of how thankful we are to everyone in the hotel and events team for being such a huge part in creating the most amazing day of our lives. I fully intend to contact management properly on my return so it’s officially noted because honestly, in all the weddings I have heard of and been part of, the way everyone at Cadbury conducted themselves was exceptional. Please pass on our sincerest thanks to Jordan. He was a constant source of support over the wedding weekend and without him it wouldn’t have been anywhere near so perfect.

I hope the clean up went ok and we didn’t make nuisances of ourselves. All I have heard since the wedding is everyone saying how wonderful it was and in particular the class of the hotel and its team.

Thank you again for exceeding all of our, and our family and friends, expectations on Saturday.

 

Anna & Craig Scott - 28th August 2019

From start to finish, Cadbury made the whole experience stress free and easy. They were always welcoming and responded to communications quickly, no question was too silly for them - and I had a lot! Alice was very supportive and we enjoyed meeting with her and discussing details in the build up to our big day. She was incredibly polite and really made us feel special. On the day, we were assigned Jordan. Who was amazing! Nothing was too big an ask of him and all the guests said how brilliant and professional he was. He ensured that both my husband and I were happy at all times and that we always had everything we needed. He laid out all the table top decorations beautifully and this really helped to create the wedding we had envisioned. Jordan truly made the day special. Thank you. The venue itself was spectacular. We had sunshine the whole day, which meant we could use the surrounding land. We took our confetti photos on the green near the pond and had lots of other photos in the stunning location. Guests especially loved the balcony and how they had a perfect view of the sunset. We would like to say a massive thank you to all that helped in the lead up to, and on, our big day. It was truly a day to remember.

 

Private Events

Nailsea School Prom - 30th June 2017

Please pass on our thanks to everyone who helped organise or worked on the night of our Prom last Friday. All the staff contributed to making It a great night as always and all our students and staff thoroughly enjoyed themselves. 

 

Jenni - Bristol Vets Graduation Ball – 9th June 2017

I really do want to say THE biggest thank you for such a wonderful evening. Everyone truly was blown away, and we are so pleased everything went to plan (including the weather!). The food was gorgeous (and very generous sizes!) and though it was a shame not to see you on the night, the management in charge was fantastic; you have a really great team! We look forward to promoting Cadbury house to the year below for their Final Year Dinner.  

We really did have such a special evening. 

 

Claire - North Somerset Hockey Dinner and Dance – 13th May 2017 

Just a quick email to thank you and your team for a wonderful evening on Saturday. 

All who attended had a great time. The food was delicious and the staff were very welcoming and friendly. The DJ was a huge hit with the club.  

 

Nicola - Children's Hospice South West Charity Event - 5th May 2017

I just wanted to ask if you could pass on our thanks to the team for a wonderful evening on Friday night. The service was brilliant and the support I received when setting up (when I was a little stressed!) was gratefully received!!

We are pleased to report that we have raised just shy of £11k through the event for Children's Hospice South West which will go a long way to support the charity and their amazing work supporting children with a life limiting condition and their families.

 

Alan & Wendy - Golden Wedding Anniversary Party - 1st April 2017

Thank you very much for organising a superb evening last Saturday, 1st April.

The Drawing Room proved an excellent choice.  It felt so intimate with the five round tables. The food was excellent, the service outstanding.

I would like you to send our appreciation to all staff involved. Everyone was so pleasant and helpful which ensured all the guests had a very enjoyable evening.

 

Kelly Smith - Private Event - 4th March 2017

I cannot thank you guys enough for helping to make our party such a success.

I had the most amazing evening celebrating with my friends and family.

It was so nice to be able to just relax and enjoy the evening knowing that everything was all taken care of, and our guests were in good hands.

The bar staff were lovely and friendly, the DJ was great and the room looked fantastic.

Certainly a party to remember!

 

Gill - Private Event – 11th December 2016 

Just to say a big thank you to you and all the lovely staff at Cadbury for the most amazing party on Sunday - it all went so well and everyone, without exception, had a brilliant time.

Your valued help and assistance in setting the whole event up was so appreciated and because of this it all ran smoothly and to plan.

 

Haley - Baby Shower - 9th October 2016

Thank you so much for all your help!

My daughters and I enjoyed a very special weekend together at Cadbury.

The baby shower was a huge success and thoroughly enjoyed!

I had so many comments about how beautiful the venue was.

Look forward to returning in the new year for some much-needed pampering after baby is born!

 

Fathima Ahmed & Jahidul Islam - Engagement Party - 10th April 2016

Both me and my fiance have had an amazing day celebrating our engagement at Cadbury. We want to thank you for accommodating all our needs and for being so warm towards me and my family prior to the engagement and on the day itself.  

I would like to thank Glenn for his help during the event, the feedback from my family goes as far to say that he was an absolute gem on the day.  

Our guests and us could not have been any happier with the venue and the set up. The room, the venue as a whole was just perfect for the occasion. We hope to return to the Cadbury to make use of the hotel sometime in the future. 

 

Amanda - Birthday Party - March 2016

It was a great night thank you very much! The food was amazing, and the staff were lovely, and the DJ was loads of fun! Most importantly the birthday girl had a brilliant night.

I would definitely book Cadbury House for another event.
 

Anita, Pete, Jade, Jack and Oliver - February 2016

We all wanted to send a huge thank you to everyone at the hotel, from the reception staff, the bar staff, the events staff, especially the Events Manager Glynn who went out of his way to ensure our party went smoothly. 

We had a brilliant night, thank you. The food was delicious, the room looked lovely and everything went so well. We've had so many positive comments since, so thank you all again. 

 

Julia - Engagement Party - 20th February 2016

Just wanted to say a massive thank you for all your help in organising Jade and Jack's Engagement Party on Saturday 20th February 2016. You were great to work with and went out of your way to ensure it was a successful night! It was a truly brilliant night and enjoyed by everyone! Your staff were lovely and helpful and the food looked and tasted great.

 

Amber Thomas - Neighbourhood Policing Awards - November 2015

It was another successful year for the awards and that was once again down to the support from yourself and your team so please can I pass on our utmost thanks.  Having yourselves at Cadbury as a firm support of our Neighbourhood Policing Awards not only helps to make the event but also eases the pressure of knowing that the setup and food will run smoothly and be enjoyed by all – so many thanks to yourself, Brady and all of the staff who were there yesterday. 

 

Dawn - Private Party - 26th September 2015

I just wanted to say a big thank you for such a fantastic night on Saturday! The staff were all fantastic, the DJ was great and the suite was beautiful!

The food was so much more than I'd been expecting and everyone thoroughly enjoyed it!

 

Sylvia Clist - Birthday Luncheon - 26th September 2015

Thank you so much for your help in organising my sister's party.

The venue was beautiful, the staff were friendly and efficient and the food was most enjoyable.

All of which contributed to a VERY happy family occasion which was enjoyed by us all.

 

Liz - Fashion Show Charity Event - 14th July 2015

Of course we need to send our thanks to you and your team and the wonderful ladies on duty on the 14th.

With a lovely and generous array of prizes the raffle enabled us to make an overall profit of £1,720.00 in total

So a very worthwhile evening for everyone.  Please send a big message of thanks to Sue and her team for getting us back on track so professionally !!!

We would certainly recommend you and your team to anyone thinking of holding an event in the future.

 

Jackie Vernon - Broadoak Mathemetic College School Prom - July 2015

I just wanted to say thank you so much to you and your staff for an absolutely amazing night.

All of our students and staff had a fabulous time. Your staff were very attentive and helpful and the night flowed perfectly.

Please pass on our thanks to all of your staff who helped make the night so special.

 

Aimee Phipps - Baby Shower - 30th May 2015

We all had a lovely time thank you, everything was perfect. The room was great and the tables and balloons looked brilliant. The lady that was looking after us (sorry I can't remember her name) was brilliant, really helpful and nothing was too much trouble.

 

Lyn Morrish - North Somerset Hockey Dinner and Dance - 18th April 2015

Thanks for your email, dinner was great, general consensus was that it was even better than last year!

Many thanks to you and your team and the lovely waiting staff, led by Sue, superb, will be back next year!

 

Nicky Mudd - Private Event - 15th April 2015

Our event last Wednesday went very well thank you, the venue was lovely, the food and facilities were very good and we had no complaints. The lady I spoke to on the day (I think it was Wendy) was very efficient and dealt with all our enquiries.

Thank you for all your help in organising our event and we look forward to using Cadbury House again in the future.

 

Laura Doubleday - Baby Shower - 28th March 2015

Thank you so much for a really lovely day on Saturday. The space was perfect and afternoon tea was delicious.

Please could you thank the lovely ladies who looked after us.

  

Mick - Broad Community Trust Charity Ball - 6th March 2015

The event went really well. The total at the moment stands at around …£16,000. Which is really pleasing, especially as we more than doubled last year’s total.

We have had a lot of positive feedback from the guests. They have all said that the event was professional and that the hotel and the room we were in looked fantastic. Everyone enjoyed the food. I managed to find time to eat this year!! The food was really nice. All the guests that stayed over were very impressed, especially as a lot of them were upgraded. Which I assume was your doing??!! So thank you very much for that.

Overall it was a very enjoyable and successful night.

 

Carole Williams - Private Event - 19th December 2014

I feel compelled to contact you and recognise the outstanding attitude of Wendy.

I was asked to attend and deliver some training to McDonald's yesterday and we'd been allocated The Study. Wendy found a larger room she thought we'd prefer. However, I then told Wendy that my session required all tables removed - I was expecting this to be a problem. Not a bit of it!

Without hesitation, Wendy found the Landing and within 10 mins the room was set up, vacuumed, and coffee & muffins in place. Clearly nothing phases Wendy. She was so accommodating, helpful, and very cheerful. I wanted to let you know that it was very much appreciated.

 

Christmas Events

Sara - 10th December 2016

What a great night we all had.  The team at Cadbury were amazing given the few issues that occurred throughout the night... none of them caused by your team but handled with grace, professionalism and above and beyond customer service.
 
Please could you convey our sincere thanks to all the team, they were without doubt, exceptional.  Freeze and Kieran were fabulous, lots of dancing had   The feedback so far has been fantastic, with some saying it was the best party in many years, so kudos to you all.
 
Many, many thanks for all your help over the course of the past months.  It is the relationships we build that make successes happen and with you, we created a massive success!
 
 

Debbie - December 2016

Just a note to thank you and the staff at Cadbury House for our wonderful party again this year. 

The service from Sue and her team was marvellous and everything was carried out exactly as we asked for, all with extra smiles and lovely helpful people.

It really does make a great party into a fantastic party when everything is so well organised and thoughtfully planned.

We would not hesitate to recommend anyone thinking of using you and your venue for a private function, as we have had nothing but excellent service from you for the last three years!

Once again, many thanks for all your help and we wish you all a great Christmas and New Year – hope to see you again next year!!

 

David Greedy - Christmas Day Lunch - December 2015

Just wanted to say that you and your staff provided a brilliant lunch on Christmas Day. 

Rick and Matt provided an excellent service and really both made the day very special.  

Please pass on our thanks to all concerned. 

 

Caroline and Martyn Pearce - 22nd December 2015

I am writing to say thank you for a wonderful party night on Tuesday 22nd December. We came in a group of four and we thoroughly enjoyed it. We thought the food was excellent, very tasty, and we were offered as much as we could eat. The endless supply of coffee and mince pies afterwards was much appreciated, too. The staff were very helpful and the disco played an excellent selection of music to dance to. We felt that the evening was very good value for money and we will definitely come again. Thank you to all the staff involved. 

 

Harriet Brown - December 2015 

I attended a Christmas party last night on floor number 2. I just wanted to give some recognition to a few members of your staff. We were greeted by Charlotte, she really couldn’t do enough to accommodate and Jamie who was behind the bar all night serving drinks was so friendly and made me feel very welcome. Please could you pass my feedback on that would be great. 

 

Bev, Gordano Services - 9th December 2015

Thank you all so much for a wonderful evening on 9th December.  The room, DJ, food and staff were terrific!!!! 

We wish you all a very "HAPPY CHRISTMAS" and a great "NEW YEAR"...... 

 

Dawn Nash - Waitrose Christmas Party - 5th December 2015

I would just like to thank you so much for a great party on Saturday PM! 

Much fun was had by all and the service was outstanding! 

I hope we weren't too much of a handful. 

Thank you to you also for your organisation of it all. 

 

Mel Probert - 12th December 2014 

I would be grateful if you could pass on to the Christmas team our greatest thanks for a fantastic night last week the food was fantastic and the whole evening was a success. 

Can you please keep us on the mailing list ready for next Christmas, already thinking about the next one !!

 

Rebecca Randall & Debbie McHugh - 5th December 2014

We would like to thank you and your staff for the excellent service throughout our entire evening.

The whole experience was marvellous, the food, the service, staff and everyone involved were all second to none and made our party the best that we could have been able to host with our staff.

We wanted to put it in writing our thanks and ensure that your express your gratitude to all the staff that were involved for looking after our part with such professionalism.

We have booked again for next year and hope to repeat our experience if not better it but that will be a tall order.

It just remains for us to wish you and all your staff a very happy and successful Christmas and New Year.