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Margaret Mann - Private Event, 29th June 2015

Hi Vicky

Good to hear from you and I hope you had a lovely holiday.

I must apologise for not writing sooner, I am still playing catch up from being away from the office for a few days.

I wanted to report that we all had a very good time and were looked after incredibly well, thanks to you all.  We were most impressed with the refurbishments you must be extremely pleased with the outcome.   With special mentions for you, Ann Mulliss who very kindly upgraded a large part of our group which was very kind.  Wendy and her team, followed by Sally Anne and her team were all fantastic.  Of course I should also mention chef and the kitchen staff (who we don't see)  - supper was wonderful with no complaints at all and very many good comments.  The bar staff were as patient as ever for which they have my unending gratitude.

Cadbury House gets a ten out of ten from us, nothing was too much trouble and that all helped to make the event look effortless, which of course I know it wasn't.

Once again, many thanks to you all.

With my very best wishes



Ian - Midsummer Ball, 19th June 2015

Hi Vicky

I wanted to drop you a note to say my party and I all had a brilliant time on Friday eve at the ball, the room, food and music were all of a very high standard, and we all thoroughly enjoyed ourselves.

Please let me know of any future similar events if you keep a database of such enquiries, and I am sure we will be a definite for next summer, if not before.

Thanks again




Aimee Phipps - Baby Shower, 30th May 2015

We all had a lovely time thank you, everything was perfect. The room was great and the tables and balloons looked brilliant. The lady that was looking after us (sorry I cant remember her name) was brilliant, really helpful and nothing was too much trouble.
Would definitely come to you again!
thanks very much


Lyn Morrish - North Somerset Hockey Dinner/Dance 18.04.15

Morning Vicky

Thanks for you email, dinner was great, general consensus was that it was even better than last year!

Many thanks to you and your team and the lovely waiting staff, led by Sue, superb, will be back next year!

Kind regards

Lyn morrish


Nicky Mudd - Wednesday 15th April 2015

Our event last Wednesday went very well thank you, the venue was lovely, the food and facilities were very good and we had no complaints. The lady I spoke to on the day (I think it was Wendy) was very efficient and dealt with all our enquiries.

Thank you for all your help in organising our event and we look forward to using Cadbury House again in the future.

Many thanks



Kim P - Tournament

Dear Mr Badcock,

Following the recent tournament held at your hotel, please accept my thanks and pass them onto your team.

I was non-resident, but partook in the meals and scrabble activities.

The staff were all great: the reception team very helpful (and I was grateful for the loan of the wheelchair), the chef and restaurant staff catered well for my dietary and mobility needs and any staff member we came across was welcoming and helpful. Well done to them.

I look forward to coming back next year.

best wishes,

Kim P


Laura Doubleday - Baby Shower - Saturday 28th March 2015

Thank you so much for a really lovely day on Saturday. The space was perfect and afternoon tea was delicious.

Please could you thank the lovely ladies who looked after us.

Thanks again for all your help,

Kindest regards,

Laura Doubleday


Mel and Tracey - Surprise Party

The Party was a huge success and a big thank you to Ryan and Sally-Anne for looking after us. Ryan was brilliant and played a big part in making the surprise it was for Dave.  The food was great and the barman very helpful with our demands. Absolutely no complaints. 

Thank you for your help

Kind regards

Mel and Tracey


Mick - Broad Street Community Trust Charity Ball on 6th March 2015

The event went really well. The total at the moment stands at around …£16,000. Which is really pleasing, especially as we more than doubled last year’s total.

We have had a lot of positive feedback from the guests. They have all said that the event was professional, and that the hotel and the room we were in looked fantastic. Everyone enjoyed the food. I managed to find time to eat this year!! The food was really nice. All the guests that stayed over were very impressed, especially as a lot of them were upgraded. Which I assume was your doing??!! So thank you very much for that.

Overall it was a very enjoyable and successful night.

So thank you for your efforts.

Best regards

Broad Community Trust


Tony Haynes - Yatton Lodge of Hospitality Ladies Night

Many thanks for all your help with the above – it was a fantastic night which went without a hitch. Please convey my thanks on behalf of the Lodge to all the staff who looked after us. The food was excellent, all those with dietary requirements were well looked after and everyone thoroughly enjoyed the beautiful room. It rounded off nicely with dancing to the band until late.

My thanks once again – if there is any way you can use the band for other functions please get in touch.

Now onto arrangements for the 30th – a Secretaries work is never ending!

Kind Regards 


Carole Williams - Friday 19th December 2014

Good morning

I feel compelled to contact you and recognise the outstanding attitude if Wendy.

I was asked to attend and deliver some training to McDonald's yesterday and we'd been allocated The Study. Wendy found a larger room she thought we'd prefer. However, I then told Wendy that my session required all tables removed - I was expecting this to be a problem. Not a bit of it!

Without hesitation Wendy found the Landing and within 10 mins the room was set up, vacuumed, and coffee & muffins in place. Clearly nothing phases Wendy. She was so accommodating, helpful, and very cheerful. I wanted to let you know that it was very much appreciated.

Kind regards


Mel Probert – Christmas Party Night – Friday 12th December 2014 

 I would be grateful if you could pass on to the Christmas team our greatest thanks for a fantastic night last week the food was fantastic and the whole evening was a success. 

Can you please keep us on the mailing list ready for next Christmas, already thinking about the next one !!

Kind regards 


Rebecca Randall & Debbie McHugh – Christmas Party, Friday 5th December 2014

We would like to thank you and your staff for the excellent service throughout our entire evening.

The whole experience was marvellous, the food, the service, staff and everyone involved were all second to none and made our party the best that we could have been able to host with our staff.

We wanted to put it in writing our thanks and ensure that your express your gratitude to all the staff that were involved for looking after our part with such professionalism.

We have booked again for next year and hope to repeat our experience if not better it but that will be a tall order.

It just remains for us to wish you and all your staff a very happy and successful Christmas and New Year.


Debbie - Maurice Lay Distributors

Just a note to say thanks for our fantastic party on Friday. Jon and all his staff were truly amazing and looked after us so well we all want to come back next year!!!! 

Please convey our thanks to them all – they were wonderful.

Many thanks

Debbie - Maurice Lay Distributors


Amber Thomas - Neighbourhood Policing Awards 2014

We had a lovely time on Thursday and the evening was a great success.  Many thanks for your hospitality and organisation of the evening as well as supporting myself and our team with our requirements.  We had our debrief meeting only today and everyone commented on how great a venue Cadbury House is for the evening’s event and how fantastic the staff and setup was and helped to make the evening run seamlessly smooth.

Amber Thomas - Avon & Somerset Police & Crime Commissioner


Louise- Show and disco- April 2013

I just wanted to drop you a line to say, myself and my friends had a great time last Saturday night.

The show/disco was great, but overall the meal was beautiful.

Thank you for all your help. I shall look forward to my next evening out at Cadbury.




Jackie- Show and Disco- April 2013

just  wanted to let you know what a great time we had on Friday at the show,everyone in our party enjoyed themselves and we wanted to compliment the staff,who were efficient and friendly, the food was delicious, the band were brilliant, the venue amazing - my Mother was so happy (even though she had a fall when a young man knocked her off-balance on a step). We will definately be coming back again, and recommending you to friends.

Kind Regards


Elaine – Club with Friends- April 2013

I wish to pass on my thanks for a wonderful evening I had at your club with Friends last Friday evening. The event was a West End to Broadway night followed by a disco, my friend had organised this for her birthday and I text her the next day stating it was one of the best nights of my life!

Firstly I would like you to compliment Angie (Small lady white hair, in charge of serving the food). She was very attentive, professional and kind, it’s difficult to get staff these days working unsocialable hours and to remain so conscientious, she really was marvelous, hang onto her! There was also a young girl called Maddie S, for someone so young she too was very good at her job and always smiling. I fear you don’t get that very often from the youth of today. In fact all the staff were very good including the Greek barman (sorry didn’t get his name)

The food was excellent and I’m still trying to work out how you managed it for that price!

Thank you again, I will be passing on my recommendations. Please pass on my thanks to Angie and Maddie S.

Kind regards



Suzi - Scrabble Weekend - March 2013

I just wanted to thank you and your 'team' for an absolutely brilliant weekend!!! 

I don't know John's surname to include him in this email, so please be kind enough to forward this message on to him.  He personally went above and beyond for us all, especially in his care for Penny (the lady who had the accident) and Geoff . He was forever fetching and carrying, pandering to Scrabbler's needs and making sure Ronnie and I were kept fed and watered; he needs a medal!!

I had been worried beforehand that our warm-up tournament in the 'turret' may be a bit troublesome, but with help from the staff, it went like clockwork. I know the hotel was seriously busy with all the weddings and the staff were rushed off their feet as a result, but not once were we made to feel that anything was too much trouble.  Ronnie and I had such positive feedback from our players and I have already read some lovely reviews about the weekend on our scrabble site.

Lastly, what can I say about the food!!!!!  You really did us proud and EVERYONE thoroughly enjoyed it.  We have all stuffed ourselves silly for four days and considering you were catering for 70 of us, the quality of food and choice of menu was outstanding; kindly pass on out thanks to your Chef and kitchen staff.  

Hope to see you again before too long to arrange next year's event!!



Rhiana - "...could not of wished for a better night" - Hen Party January 2013

I just wanted to express my thanks for a brilliant night on Friday – Take That, Red Tie and Tiara Events.

It was my sisters hen do and the feedback from all the other hens has been brilliant, including my sister, who says she could not of wished for a better night. A special thanks to the manager Richard, who really made the night so special for her, with meeting the tribute band and getting her up on stage and having a special shout out and even her own throne.  Nothing was too much trouble and it was a hassle free, laugh a minute night. If this could get passed onto him I would really appreciate this. I will definitely recommend Cadbury House and its events to all my friends and family.


Helen - Portishead & Bristol Lifeboat Grand Ball – November 2012

Well what can I say, your staff and the support we were given on Friday night was second to none yet again!

Stu, Richard, Wendy and all the staff that helped us in the Great Room on Friday were fantastic.  Please thank them so so much for us!

The feedback is full of praise for the catering staff.  It amazes me how the food is served so quickly and efficiently and it is hot and cooked to perfection, fantastic!  Not forgetting the fab DJ of course. 

Thanks also for your support Cheryl, nothing is too much trouble and your support for the Lifeboat is very much appreciated.  


Anyway, speak to you soon and thanks again



Kathryn - Harvey Hext Appeal Charity Ball - November 2012

Hi Cheryl, just a quick note to say thank you to you and the staff at Cadbury for making the Snowflake ball a a huge success. We had a great nite and raised approx. £8000, for Harvey Hext. Cadbury put on a great nite, everyone commented on how good the food was and the service. Once again Thankyou, Kathryn Cook.


John -  ‘For the Love of Anun’ - September 2012

I would like to send my personal immense thanks for such wonderful support from all the staff which enabled the event to run so smoothly.  It was such a pleasure to work with you all, from the planning stage to the operational delivery, so professional in every way.  Nobody could have failed to have been impressed.

Thank you Jess for your help and support and only creditable vibes will be spread as a result of the evening - which raised over £3,500 for the cause - outstanding, and far beyond expectation.  Gill was overjoyed and very proud.  She organised a fabulous evening.


Kind regards,