Testimonials

Click on the following testimonials; Accomodation, Dining, Conference, WeddingsPrivate Events and Christmas Events to read all about them below!

Accomodation

 

Paul Brice - September 2016

Hello, we stayed at the hotel 15th to the 23rd September 2016, we were visiting family and had travelled from Australia, we have just returned home. I wanted to send you a email to say what a lovely stay we had... Thank you kindly for a upgrade to the front of the hotel and thank you for a bottle of wine and chocolate, laid out in our room on arrival, it was a very, very lovely touch on your behalf and very much appreciated. I would just like to add that we had a fantastic stay and the hotel itself was looking lovely inside and the outside, rather stunning with the touches of landscaping that had been added.. We look forward to our next visit in 2017.

Many thanks.

Mr Paul Brice

 

Angharad D - September 2016

A weekend away with the girls is one of my favourite things, especially when you haven't seen each other for a while. On this occasion, we stayed at the Doubletree by Hilton Cadbury House, a four star boutique hotel and spa, near Bristol.  

Check-in was smooth and efficient, and we were each welcomed with a warm chocolate chip cookie (I wish that all hotels did this!). The layout of the hotel was a little bit confusing at first, but we soon found our way around and settled in very quickly.
During our stay, we enjoyed a lovely afternoon tea, dinner at the Marco Pierre White Steakhouse Bar & Grill, and a leisurely breakfast (checkout was at 12 midday, so there was no major rush). The hotel really has everything you need for a mini break, and we didn't want to leave! 

The food and service was excellent (we ordered the tuna steak, cheese burger, and salmon), and the restaurant and bar area has a modern and luxurious finish. We loved the 2-4-1 cocktails! 

We enjoyed exploring the hotel grounds and lake, and appreciated the quirky touches...especially the life-size model of a cow, which you can climb on (if you want to!). The hotel has a gorgeous indoor pool, outdoor hot tub, sun deck, relaxation room, gym, salon, and fitness classes are also available on site. 

The hotel staff were very helpful and friendly, and we loved the free on-site parking. This hotel has everything you need for a weekend away with the girls, but it's also great for a special occasion, or a romantic retreat. We can't wait to go back!

Angharad D

welshandwonderful.com

 

Victoria Tucker - July 2015

I stayed with you last weekend to celebrate a friends 40th birthday. I just wanted to say how impressed I was with my stay. The staff were friendly, efficient and accommodating. The food was fabulous and the room was clean, comfortable and beautifully decorated. I will definitely recommend staying with you to all of my friends.

 

James - January 2015

I just wanted to thank you both so much for all the time and effort you put into our stay at Cabury House. We had a wonderful time and it was exactly what we all needed to start our new year.
 
Thank you again,

 

Elizabeth Grundy - April 2014

My family attended a party held for my son’s 50th birthday on Friday 21st March and many of the guests stayed overnight. 

From the moment we arrived the whole evening went without a hitch.  The room looked splendid, the food was some of the best we have had from a hot buffet and the waitresses – Mary, Yvonne and another girl whose name I forget – were really helpful. The DJ was fantastic – and took my son’s requests very seriously which made for a really party atmosphere. 

Just thought it might be a good idea to let you know and to thank you for helping us have a really special night.

Well done! 

Kind regards 

 

Sarah Ross, Sales Director, January 2014

"I would like to take this opportunity to thank everybody at Doubletree by Hilton Cadbury House for exceptional service during the planning and delivery of the Jeff Haulage event on Thursday 23rdJanuary 2014. 

As the event organisers and the production team for this event we recommended your hotel to our client at Jeff who had quite some complex requirements. We needed a venue that could be flexible and professional with a schedule that was clear would change on a regular or almost daily basis…
and didn’t it just! 

The service however, provided from our initial booking with Nia in the Sales Office through to the execution of the event by your Operations Team was superb. 

We were provided with a relaxed atmosphere and an extremely flexible, accommodating team of people from your end that made us as both the Event Organisers and Staging company jobs so much easier and ultimately a great better result for the client. 

Your team were exceptional. Not only were they able to react immediately to our clients’ needs but they were also courteous and polite, delivering first class men u offering in a room that looked just great. 

I have attached some photographs of which we would be happy for you to use as part of your sales pitch. I am sure you will agree that the room looked great and the set etc. worked so well there. 

Thank you for accommodating the large lorries in the car park area, I appreciate they took up quite a lot of room for the entire day. This did not seem to be a problem to you guys either. 

So all in all, your team’s “can do” attitude is a credit to you and the Hilton Doubletree brand.
We look forward to working with you again in the foreseeable future."  

 

Nick James, Sales Director, January 2013

"I have stayed at your Cadbury House property 20 times in the last 9 months and would like to take this opportunity to thank you and your employees for providing me with the service that you do.

I have the fortune, or misfortune, to stay in many hotels worldwide as a result of my job and so would like to think that i have experienced my fair share of good and bad service!  I am conscious that bad service is always complained about but good service is seldom thanked.

From my initial booking with Ann, through to the greeting and warmth on arrival of Monica, Hannah and Lynette to the restaurant and bar staff - notably Mimo and Jon in the restaurant and David and Phil in the bar - i always feel like you not only want my business but you try your hardest to make the fact that i have to be away form home as enjoyable experience as possible.  Tanya at breakfast also remembers that i like a capuccino to start my day and the little things often make the biggest differences.

The quality of the rooms and cleanliness is always very good and the facilities in the health club are first class.  The meeting rooms are good, although I always seem to book the meeting rooms with the uncomfortable chairs so that will be top of my request next time i have a meeting at Cadbury!

Please relay my thanks to your employees.  I stay away from home because i have to, not because i like to - so to have your representatives showing the levels of service they do make it a bit easier.  Good service will always be a differentiator that leads to a repeatable competitive advantage and having that is why people like me repeatedly stay in your property."

Dining 

 

David Whittlestone - 13th July 2016, Nailsea and Backwell Rotary

Jessica, 

Yes, thank you, everything went very smoothly and enormous thanks are due to the staff who looked after us. They did sterling work unobtrusively.

Thanks again.

With kind regards
David Whittlestone

 

Miles Morgan Travel – Garden Room Dinner 30th June 

Hi Vicky, 

Just wanted to write to say thank you for the amazing job that was done for our event last week. Everything worked our brilliantly and the hotel team deserve huge credit. The guests are all in the travel and hospitality industry, a hard bunch to please and people who travel all over the world on events. The feedback I had was excellent! 

Can I ask that someone thanks the guys in charge of the restaurant last week - I was a nightmare moving all the place setting and they handled it brilliantly with a smile. Could I ask that this email is forwarded on to all the people involved in our party. 

Thanks Vicky, 

Miles

 

Flora, Miles Morgan Travel - Garden Room Dinner – 30th June 2016 

Hi Vicky,

Thanks for an amazing event - all went brilliantly and smoothly for us! Your staff did wonders with getting the right orders to the right people - hats off to them. A few soreheads this morning but a great time had by all!

I've passed the invoice on to our finance manager.

Many thanks again 

 

Lin Speller - March 2016

Booked here for my husbands 50th birthday, we had t bone steaks which were absolutely gorgeous. My husband is a steak fanatic, we actually drove miles looking for steak restaurants and he says this was the best steak he had ever had. It was 160z and cooked superbly...we had three courses in all, everything was lovely. The staff were very polite, and pleasant and the children's meal were also first class (no imitation chicken in the coujons). We had a lovely dining experience and would like to thank Marco Pierre White.

 

Kylie Jeans - March 2016

Brilliant food, very tast and well presented. The staff were brilliant and felt special in there as it was for my boyfriends birthday, they done everything that I asked for which was great! Will be visiting again! Thank you.

 

Samantha Brown - March 2016

The setting was beautiful, all the staff were attentive, professional, helpful, complimentry and took an interest in us.  The food was presented beautifully and tasted amazing... never had food as good. The steak and lamb rump was to die for... we will be making regular bookings and highly recommend to others.

 

Gemma Horseman - March 2016

Amazing customer service, well presented dishes, beautiful layout of the whole place, would go there again!

 

Ian Selley - March 2016

Food was amazing, cooked to perfection sword fish was melt in the mouth good the t bone steak was perfect steak chips were nice and chunky. I was expecting the portion sizes to be small but were great new potatoes were so tasty the cabbage and bacon was so creamy I take my hat off to the chef well done. I will defiantly be returning restaurant arrangement was fantastic service was amazing waiter was very very good wine was stupendous the chicken Kiev was very moist I can't say any more really. Apart from 10 stars out of 5.

 

Kyle Arran - March 2016

Good food!

 

Pamela - March 2016

Beautifully cooked and presented food and excellent service. Nice atmosphere too.

 

Stuart Warner - March 2016

Everything about this restaurant is good, the food is lovely, as it's a steakhouse you must have a steak, the Rib Eye us exceptional. Staff are all very pleasant but polite and do not rush you.

 

Tim Harding  - February 2016

Food and service was exceptional. The staff are very friendly and made the experience a pleasure.

 

Julie Watkins - February 2016

Excellent food, the staff were very friendly and attentive. Lovely atmosphere.

 

Laura Powell - February 2016

Lovely atmosphere with soathing music in the backgroud. Great service from the waitress we had, pleasant and happy to recommend a dish.

 

Natalie Laverack - February 2016

Professional and attentive service, varied menu and most importantly delicious food! Would return to sample more of their menu.

 

Angela Garton - February 2016

Food was amazing.

 

Daniel Strafford - February 2016

I booked a table here as it was my wife's birthday, we had been here before and the service and food was outstanding. This time round I would say it was even better from the bar staff to the gentleman who seated us the waitress and the quality of food from the chef. Couldn't ask for more will be coming back again.

 

Dave - February 2016

Excellent food and service.

 

James O'neil - January 2016

Great food. Great Steak. Great service. Felt very full, great portions.

 

John Thomasson, CIIA SW 2015 Conference -  May 2015

Hello Rebecca,

We held another successful two day Conference at Cadbury last week and I wanted to let you know that although all your staff were helpful and efficient there were several who provided that extra effort that led to achieving that success.

Jessica Bate was always on hand to support the smooth running of administration matters in particular arranging the last minute copying of documents for the delegate packs ably assisted by Maddie.

Wendy Stevens and her staff once again took control of the hands on food and beverage operation delivering everything on time allowing our speaker sessions to keep to schedule.

Finally I was really impressed with your senior receptionist Monica who answered my emergency call on Thursday to find someone who could fix my dress shirt having forgotten to pack my button fasteners and only realised this just half an hour before the black tie gala dinner was due to start and I was hosting it.

Without any fuss she found four buttons behind the reception desk and asked me to return in fifteen minutes which I did.

Amazingly the dress shirt was ready to wear with the four buttons perfectly in position and from what could have been a disastrous situation for me turned out to be a memorable evening with once again excellent service in the Great Room and delicious food [and wine].

I have been arranging events and Conferences at Cadbury for some thirty years and for the above reasons that is why I continue to do so.

Kind regards
John

 

Mr & Mrs Dolman - 15th February 2015 

Dear Leigh and Alice,

Thank you for a wonderful day. Our family and us had a great time. The room was decorated lovely an the food was delicious!

Thanks again, 

Mr and Mrs Dolman

 

Elizabeth Grundy - April 2014

My family attended a party held for my son’s 50th birthday on Friday 21st March and many of the guests stayed overnight. 

From the moment we arrived the whole evening went without a hitch.  The room looked splendid, the food was some of the best we have had from a hot buffet and the waitresses – Mary, Yvonne and another girl whose name I forget – were really helpful. The DJ was fantastic – and took my son’s requests very seriously which made for a really party atmosphere. 

Just thought it might be a good idea to let you know and to thank you for helping us have a really special night.

Well done! 

Kind regards 

 

Suzi - Scrabble Weekend - March 2013

I just wanted to thank you and your 'team' for an absolutely brilliant weekend!!! 

I don't know John's surname to include him in this email, so please be kind enough to forward this message on to him.  He personally went above and beyond for us all, especially in his care for Penny (the lady who had the accident) and Geoff . He was forever fetching and carrying, pandering to Scrabbler's needs and making sure Ronnie and I were kept fed and watered; he needs a medal!!

I had been worried beforehand that our warm-up tournament in the 'turret' may be a bit troublesome, but with help from the staff, it went like clockwork. I know the hotel was seriously busy with all the weddings and the staff were rushed off their feet as a result, but not once were we made to feel that anything was too much trouble.  Ronnie and I had such positive feedback from our players and I have already read some lovely reviews about the weekend on our scrabble site.

Lastly, what can I say about the food!!!!!  You really did us proud and EVERYONE thoroughly enjoyed it.  We have all stuffed ourselves silly for four days and considering you were catering for 70 of us, the quality of food and choice of menu was outstanding; kindly pass on out thanks to your Chef and kitchen staff.  

Hope to see you again before too long to arrange next year's event!!

 

Miss Kim Smith, RiskSTOP Ltd - December 2012

" I just wanted to say a huge thank you for all your help prior to the conference etc.

Everyone had a fantastic time and commented on how nice the Venue was, how good the food was and how lovely the staff were.

Could you please say a personal thank you to Wendy, Richard and Harry for looking after us, especially Richard and Harry who had to deal with the drunken state of us on Monday night!!

Sorry I didn’t get to catch up with you directly, I wanted to Thank you for everything you had done, everything went smoothly and I couldn’t have done it without all your help.

Hopefully we will get to work together again in the future. All the best Kim "

 

September 2012

"Could you please let your colleagues know how pleased we were with the way the conference went on Tuesday. The staff were completely professional and the food was fantastic. We had excellent feedback from the delegates. Thank you so much for making sure it all went so well."

 

John Thomasson, Institute of Internal Auditors UK & Ireland - July 2010

"We have been holding regular successful meetings and conferences at Cadbury House for over 30 years. With its easy travel access,excellent food, facilities and realistic prices together with efficient and friendly staff,Cadbury House offers the ideal venue for our Institute professionals to meet,learn and network together. Who says so? The delegates themselves, from their feedback to us."

 

Trevor Lever, Trevor Lever Consulting - April 2010.

"Since taking my sales training and workshop programs to Cadbury House, the numbers signing up for my courses has increased by 50%. If I look at the feedback forms, it's not hard to see why. Always very positive comments about the rooms, food and service that add significantly to the experience of my clients when coming on a TLC training day. Also, not having to worry at all about the venue and logistics means I get to sleep easy the night before and can relax and focus on delivering a good training experience."

Conference

 

Jon S Trott  - Practice Manager Shirehampton -  Group Practice

Hi Vicky,

Many thanks for looking after us on the w/e of 11/12 May. The meeting facilities were very good, as were the rooms.  Customer care was great & those who used the Spa said it was very nice - unfortunately I couldn't partake.  So, overall, very enjoyable, thank you very much!! 

Best regards

Jon S Trott

 
Debbie - Specsavers – 4th May 2017
 
Hi Vicky,
 
Yes, it all went really well, as always! Although I wasn't there myself, I've asked the guys, and as ever they were more than happy, and to mention that Wendy was especially helpful throughout the day. 
 
Thanks Debbie
  

Heather Leavesley - SWAP – 17/05/17

Hi Vicky, 

Thank you for getting in touch, we were very happy with the venue, menu and the service last Wednesday, we could not have expected anything more!

Regards,

Heather

 

Alison Elkes TUI Travel – Recruitment Day  - 17/18 February 2017 

Hi Vicky, 

Thank you, I’ve had absolutely brilliant reports back from our event with you. 

Best location / service by far!

Kind regards

Hannah Jacobs

AVIS – Roadshow – 10/05/17 

 

Hi Vicky, 

Thank for the invitation for feedback, 

I have to say the team really love the venue and location and found all of the team so accommodating and supportive.  

I have only heard positive things from the team regarding this event, the other thing I would say Is that your team have been really helpful to me after the team have left with suitcase movements and receiving info to pass to the team and doing this effectively. 

Many Thanks 

Alison Elkes 

TUI Travel – Recruitment Day 17/18 February 2017 

 

Sam - Key Solutions - January 2017

Hi Vicky 
 
Thank you for your email. Hope you had a lovely weekend too!
 
It was fab! The meeting room set-up was perfect and exactly as requested. Wendy gave us her mobile number so we could contact her when needed, which was a massive help. The food and drinks were really nice and everyone was happy with the entire day. When we requested more water during the meeting, this was brought to us quickly and the tea & coffee were ready waiting for us when we had our morning & afternoon breaks.  
 
Thank you for all your help, we will definitely be returning soon. 
 
Many thanks, 
  
Samantha Daniels

 

Paul - Next Retail Conference, September 2016

Hi Colin 

I just wanted to pass on my thanks to your team for the 3 days at ‘Cadbury House’ that Next Retail spent with you. 

To say we were looked after would be an understatement. Your team have been great and I wanted to give Wendy a special mention for how well we were looked after.   

I also stayed for 2 nights, the room was lovely along with service for both breakfast and evening meals accompanied by great food. 

Please pass on my thanks to all involved.  

Kind Regards

Paul

 

Hannah - Events4Healthcare, July 2016 

Hi Jessica, 

Thank you for your email. 

We were extremely impressed by the standard of service during our event. Wendy, the contact on the day, was very helpful and no query or job was too big for her to sort for us. All the staff were very friendly, courteous and thorough. It was a joy to work with them. The attention to detail was great and whenever we required assistance there was always someone on hand to help. I will wholeheartedly be recommending your hotel to my team. 

Kind regards

Hannah

 

Claire Dyson - Tarmac, April 2016

Morning Vicky

I attended the meeting at Cadbury house last week and was pleasantly surprised by the beautiful location, the hotel was clean and the reception staff very welcoming. (The warm chocolate cookie, went down a treat)

We stayed in the hotel on the evening of the 26th April and had dinner in the "Garden Room", the dinner was good and I received positive feedback from those that attended.

We stayed the following day at the hotel for our meeting in the "The Box" room. The meeting facilities were good and the coffee station very convenient.

Overall given the nice food, friendly staff and location i would give it a 9/10.

Kind regards

Claire

 


Sue and Karen - Girlguiding Somerset North, January 2016

Hello, Vicky,

A huge Thank You to you and your Team, especially Wendy, who worked together to ensure our Conference was so successful.

The ladies thought the ambience and environment were wonderful, and lunch was excellent, and much enjoyed in the new dining area.

 We were kept well supplied with drinks and treats, and the room layout worked well for the number, with sufficient room for plenary groups and activities.

Kind regards,

Sue and Karen

Girlguiding Somerset North

30-01-16

 

Sidonie Wood & Clare Gardner - Segen, January 2016

Good Afternoon Rebecca and other relevant parties, 

We were passed your information as we wanted to forward our comments on about an event we held recently – in particular the exceptional service we experienced from your events team. 

We are a small company and we held an event on the 20th of January that grew in numbers well beyond our expectations.

While we became anxious about the growing numbers and feedback from our upper management, every concern we may have had was quickly dealt with by Cadbury house.  

We endlessly threw new enquiries and requests at them, and each and every request was accommodated and met with sincere willingness to help.   

Needless to say that our event went without a hitch and even further requests on the day were accommodated with a smile.  

Sales Supervisor Jessica Bate was with us from start to finish, helping us through the planning stages, offering an array of options and quickly replying to any correspondence. She was truly a delight to deal with.

Wendy (who helped us on the day) was also incredibly accommodating and continued with the same level of politeness and helpfulness.

We normally hold many smaller events - no hotel we have used so far has offered the level of service that we have experienced from start to finish for our event at your venue.   

Both Jessica and Wendy are a great asset to Cadbury house. 

Sidonie Wood & Clare Gardner

 

John Brough - Director of Operations, Delta Controls, December 2015

Hello Jessica, 

Everything went very well thank you. 

I had many comments on what an excellent location we had selected, and the hotel staff were all very good. 

I would certainly consider doing this again at your hotel. 

Many thanks and Happy Christmas, 

Regards, 

John Brough – Director of Operations, Delta Controls

 

Melanie - Clifford Solutions, October 2015

Hi Jessica

I am well thanks, and I did take the weekend to catch up after the event. 

Regarding feedback, I have to say that myself and Martin were extremely impressed with everything to do with the organisation of this event, it was a great pleasure to deal with someone as professional and organised as yourself in the lead up to the event.  We deal with a lot of hotels and venues but your service was exceptional.  Martin, with his technical hat on, didn’t like the low ceilings in the great room, but ultimately nothing you can do about this, and between us but we all managed to make it work.

Likewise, the care and attention we received on site from both Sally Anne and Wendy, was excellent. Sally Anne stayed on later than the end of her shift just to see the set up finished, not something many people would do, and Wendy was efficient, knowledgeable, and went out of her way to anticipate our every need.

The food was very good too, so compliments to the chefs!

I would like to make sure that this gets passed onto your manager and the hotel owner, perhaps you could either do this for me, or let me have their emails so I can write to them directly.

Regarding the client, whilst they didn’t have much to do with the organising side, they loved the Great Room and the guest feedback is coming in this week, and the early indications are that they rated the set up and venue highly, so all good news.

My hope now is that the client rebooks for next year.  They usually start thinking about their next annual conference about February time, so x fingers that I will be in touch then about rebooking for 2016.

Many thanks once again. I have received the invoice from your colleague, and will look it over and settle it this week.

 

Hyundai Conference, October 2015

Cadbury House – all went really well. All was as should be, staff were excellent and the rooms were tidy and clean.

Will be using the hotel again certainly.

 

Maya Kuzmicz - Vetoquinol UK Limited, July 2015

Dear Jessica,

We have had lots of lovely comments regarding the venue and food.

They were more than pleased, everyone really truly loved it, and that is including our Key account team who have originally recommended the hotel!

So for a hotel to exceed the expectation of someone who has previously already visited the hotel is quite a remarkable achievement.

So I do truly mean it when I say we will look forward to an opportunity to host an event with you again.

Kind Regards,
Maya Kuzmicz

Carolynne Hanson - Hope Construction Materials, July 2015

Good Morning Jessica

Everyone was very impressed with the hotel and service received.  Our CEO commented yesterday that it had been a very good choice.  You will definitely be added to my ‘venue’ listing.

Thank you for everything.

Carolynne

Carolynne Hanson

PA to Chris Plant, CEO and Jim Verity, Director of Human Resources

Hope Construction Materials

 

Yvonne Field - Celesio UK, July 2015

I have spoken to the team and have been told that the event went very well and that the staff were helpful and friendly. The food was lovely and plentiful.

If I have another event that needs to be held in your location I will definitely consider using your facilities again.

Many thanks,

Yvonne

Secretary - HR

 

Ellen Thompson, Sales Support Consultant Canada Life - June 2015

The event went very well thank you, it was a lovely venue and the hosts on both days were extremely helpful and dealt with all my questions and any adjustments very well. 

Feedback from the team was that it was a lovely hotel but it was a shame they didn’t have too much time to enjoy it! (Not your fault obviously!) 

Many Thanks :)

Ellen

 

John Thomasson, CIIA SW 2015 Conference -  May 2015

Hello Rebecca,

We held another successful two day Conference at Cadbury last week and I wanted to let you know that although all your staff were helpful and efficient there were several who provided that extra effort that led to achieving that success.

Jessica Bate was always on hand to support the smooth running of administration matters in particular arranging the last minute copying of documents for the delegate packs ably assisted by Maddie.

Wendy Stevens and her staff once again took control of the hands on food and beverage operation delivering everything on time allowing our speaker sessions to keep to schedule.

Finally I was really impressed with your senior receptionist Monica who answered my emergency call on Thursday to find someone who could fix my dress shirt having forgotten to pack my button fasteners and only realised this just half an hour before the black tie gala dinner was due to start and I was hosting it.

Without any fuss she found four buttons behind the reception desk and asked me to return in fifteen minutes which I did.

Amazingly the dress shirt was ready to wear with the four buttons perfectly in position and from what could have been a disastrous situation for me turned out to be a memorable evening with once again excellent service in the Great Room and delicious food [and wine].

I have been arranging events and Conferences at Cadbury for some thirty years and for the above reasons that is why I continue to do so.

Kind regards
John

 

Ian Burden, bibic children's charity - 30th April 2015

Dear Monika,

Just a quick note to thank your team for their assistance on the evening of Thursday 30th April.

I am a trustee of a children's charity (www.bibic.org.uk) and one of our trustees had arranged to staying with you that evening. We therefore decided to hold our Board meeting in The Lounge area and our Chair of trustees decided to also stay at the hotel.

On the evening of our meeting, the hotel was hosting a wedding and this meant that there was more noise than normal in the bar areas. Your staff were kind enough to allow us to use one of the meeting rooms upstairs, giving us the opportunity to hold our meeting without disturbance. Your staff arranged this quickly and without fuss displaying their professionalism

As a trustee of the charity, I just wanted to pass my thanks on to yourself and your team on that evening for giving us the opportunity to use one of your rooms at such short notice. As with all charities, we depend on the generosity of organisations such as yours.

Thank you once again.

Kind regards

Ian Burden  

 

Lewis Hide - July 2014 

"Our training course went extremely well , we were very much looked after throughout our stay from everyone and we really all enjoyed our visit. 

We will most definitely consider future events with you and I am sure we will be in contact in the future. 

Thanks again," 

 

Claire Elkin, Gladstone Health and Leisure - June 2013

"Cadbury House Hotel was the perfect venue for the company conference I recently organised for 100+ people. From the moment my initial enquiry conversation ended to the minute I said goodbye at the end of our 2 day event, I could have not wished for more professional, efficient and friendly service. All the staff I encountered at Cadbury House were polite, helpful and professional. Any request I made, no matter how large or small was met with “no problem, we can sort that out for you”. I cannot speak highly enough of the venue, staff and the conference team. I owe them all a massive thanks for helping to make, what was a very important event for our company, a huge success and I would recommend this venue to anyone looking to host a conference or meeting."

 

Miss Kim Smith, RiskSTOP Ltd - December 2012

" I just wanted to say a huge thank you for all your help prior to the conference etc.

Everyone had a fantastic time and commented on how nice the Venue was, how good the food was and how lovely the staff were.

Could you please say a personal thank you to Wendy, Richard and Harry for looking after us, especially Richard and Harry who had to deal with the drunken state of us on Monday night!!

Sorry I didn’t get to catch up with you directly, I wanted to Thank you for everything you had done, everything went smoothly and I couldn’t have done it without all your help.

Hopefully we will get to work together again in the future. All the best Kim "

 

Neil Chapman, Tulip Ltd, - December 2012

"I wish to express a great big thank you to you and your team at Cadbury House who have all supported my Tulip team and I over a busy 4 week period working at Bristol Port. Without this support and dedication to take care of us it would not have been so successful at the port or socially at the hotel, as a group we felt most welcome and bonded as friends not just colleagues and guests. 

I'd like to express particular thanks to Elaine for the initial contact and sorting things out, I hope she recovers soon. Jonathan and Mimo with whom we had the most contact, nothing was ever an issue and they always went the extra mile, Jonathans change of menu for lunch and dinners were great. Mimo for cooking up our gammons in the kitchen for taste panels. Monika, Hannah and the whole reception team were very very helpful throughout. 

We all thoroughly enjoyed our stay and the Elvis night topped things off nicely. If you have any photos of our group we'd love some copies. 

I have travelled the world and stayed in many fine hotels. I feel you should be very proud of your hotel and your team of which are both world class."

 

November 2012

"We as a company regularly use various meeting places. The Double Tree was perfect. The meeting room was comfortable and very well equipped. Things we usually have to ask for as extras were provided as standard. We were appointed a member if staff who was on the end of a phone or text if we needed anything. It was also cheaper than similar establishments that we have used. The Double Tree gave us a first class hotel experience. I would recommend trying it for business meetings or if you need to smooze a client."

 

September 2012

"Could you please let your colleagues know how pleased we were with the way the conference went on Tuesday. The staff were completely professional and the food was fantastic. We had excellent feedback from the delegates. Thank you so much for making sure it all went so well."

 

Ken Keith, The Bristol Spread Eagle Lunch Club - September 2012

"I would like to say thank to Jessica and all the staff at Cadbury House for the way you looked after our members who attended our lunch yesterday (13th Sept). Compliments must go to the CHEF for everybody enjoyed their meal , not one complaint.  The only comments I got  were how much people enjoyed their meal. It is very nice coming to Cadbury House where one finds the staff so very helpful and nice. It was very nice meeting you and thank you for all your help in arranging our lunch. I will be in touch later (late October /early November) to book in for next year (2013)."

 

John - 'For The Love of Anun' Charity Fundraiser - September 2012

"I would like to send my personal immense thanks for such wonderful support from all the staff which enabled the event to run so smoothly.  It was such a pleasure to work with you all, from the planning stage to the operational delivery, so professional in every way.  Nobody could have failed to have been impressed.

Thank you Jess for your help and support and only creditable vibes will be spread as a result of the evening - which raised over £3,500 for the cause - outstanding, and far beyond expectation.  Gill was overjoyed and very proud.  She organised a fabulous evening.

Congratulations,

Kind regards,

John"

 

John Thomasson, Institute of Internal Auditors UK & Ireland - July 2010

"We have been holding regular successful meetings and conferences at Cadbury House for over 30 years. With its easy travel access,excellent food, facilities and realistic prices together with efficient and friendly staff,Cadbury House offers the ideal venue for our Institute professionals to meet,learn and network together. Who says so? The delegates themselves, from their feedback to us."

 

Trevor Lever, Trevor Lever Consulting - April 2010.

"Since taking my sales training and workshop programs to Cadbury House, the numbers signing up for my courses has increased by 50%. If I look at the feedback forms, it's not hard to see why. Always very positive comments about the rooms, food and service that add significantly to the experience of my clients when coming on a TLC training day. Also, not having to worry at all about the venue and logistics means I get to sleep easy the night before and can relax and focus on delivering a good training experience."

Wedding 

Mr & Mrs Forse – 23rd June 2017

We had an amazing day thank you!

Thank you for all your help in the run up to the wedding. Everything ran smoothly on the day and Steph did a brilliant job, so please pass on our thanks. All of our guests had a great time.

 

Mr & Mrs Belsten – 17th June 2017

Thank you very much we really enjoyed the day. A big thanks to Steph too - she was great. 

 

Mr & Mrs Edgeworth – 27th May 2017
First and foremost I would like to say thank you to Steph and the team for all their hard work on the day to help our wedding reception run as smoothly as possible.
We have been complimented on how lovely our wedding was. Guests have said the venue was perfectly set and the food was lovely. All in all a beautiful day.

I would like to thank your team for setting the room out and being on hand throughout the day. It was magical. 

 

Mr & Mrs Morgan -  27th May 2017
The day went well. The drawing room looked stunning and I was really pleased with how the team set it all up, thank you.
The food was amazing!! Everyone commented so once again please pass our thanks onto the chef! 
We did have a really good day and all enjoyed! Thank you!

 

Mr & Mrs Deria – 30th April 2017
I wanted to thank you and your team for all your hard work.

 

Mr & Mrs Sheppard – 9th April 2017 
Just wanted to let you know that yesterday was amazing ... better than we could of asked for. Thank you for all your help.

 

Mr & Mrs Jordan – 8th April 2017
Thank you very much for everything on our big day. We had such an amazing time and felt the organisation was amazing, making us feel very relaxed. We'd like to say thank you to all the team, especially Alice and Georgie who really helped with the planning and helping the day run super smoothly. The venue is absolutely beautiful, with stunning views as well as 'the cow' which we loved! Being able to use every area of the venue meant our guests could relax in different places. We were so lucky with the weather and had the hottest and sunniest day we have had yet, thank you!

Overall, you have made our wedding day unforgettable and we cannot wait to return for our anniversary!

 

Mr & Mrs Kingston – 31st March 2017
We both had an excellent day! Want to do it all again! 

 

Mr & Mrs Savage – 31st March 2017
Just wanted to drop you quick email to thank you and all the Members of staff that made our wedding day very special.
You were all fantastic! From minute that we enquired about holding our wedding with you, Till the minute we checked out. We couldn't have asked for more. Please pass our thanks onto all involved.

 

Mr & Mrs Morse – 24th March 2017
Just like to thank everyone who was involved in making our wedding such a great day. From our first meeting with Alice who was friendly, professional and made us feel relaxed and confident, to the end of the evening reception everything was perfect from start to finish.
All our guests commented on how lovely the day was and how friendly the staff were too. We would like to say a BIG thank you to all at Cadbury house for one of the best days of our lives, one we will always remember.

 

Mr & Mrs Brace – 18th March 2017
Well after the madness & mayhem of the last few months, it was a massive relief (especially for Clare who did most of the running around) to finally arrive at our wedding day. Clare & I have both agreed, it was the perfect day & we wouldn’t change a thing about it. I’m very happy that pretty much everyone who wanted to check in prior to the service, were able to do so, so thank your colleagues for that for me please.

The staff who attended to us throughout the day, the waiting & bar staff & especially Sue, looked after our every need & could not have been more helpful. Lots of people commented on how much they enjoyed the meal & the evening buffet, so again, please thank the chefs & kitchen staff for us. All in all, the perfect setting for the perfect day. I don’t intend on having any other weddings personally but will be happy to recommend you & Cadbury House Hotel to anyone planning to get married.

Sincere thanks to you for all of your hard work on our behalf & for contributing to our memorable day.

 

Mr & Mrs Hayward – 12th March 2017
We had the best day, thank you so much to you and everyone at Cadbury House. Everything went as planned and the day was better than we could have wished for!!
Georgie was amazing and made the whole wedding party feel at ease so a massive thank you to him. 
We will definitely recommend the venue and will be back for our anniversary for sure! 

 

Mr & Mrs Mason – 10th March 2017
We were well looked after by yourself and the master of ceremonies all morning, and the conference room was brill. The ceremony and room looked exactly how we wanted them too and cannot fault that at all. Overall we did have a great day and we thank you for that!!

 

Mr & Mrs Cole – 4th March 2017
Just wanted to say a quick thank you to you and the team for all of your help with our wedding! We had a great day in the end and it all seemed to go quite smoothly.
Thanks again for your help though, it was lovely to see you there on the day.

Mr & Mrs Savery – 3rd March 2017
Me and Shaunna can't thank yourself and staff enough for such a lovely day.

 

Mr & Mrs Veale – 18th February 2017
Our day was truly magical and everything we have ever wanted

 

Mr & Mrs Ealey – 17th February 2017
Thank you so much for all of your help in getting us down the aisle.

We booked our wedding through Cadbury House last year and we are so glad we did. Their staff were very helpful every step of the way. They walked us through all of the details to make sure everything was organised in plenty of time. Their master of ceremonies helped us through the whole day, was willing to run errands to make sure we had everything we needed and helped to make the whole day magical. 

We couldn't be happier with all of the staff. Everyone was really happy and willing to help the wedding party and guests. They laid the wedding breakfast out perfectly with every little detail taken care of. 

We are so happy with how everything went even down to the beautiful weather for mid February. 

We couldn't give any higher praise to the hotel and staff. Thank you Cadbury house for everything you did to help make our wedding such a success. 


Mr & Mrs Heath – 12th February 2017
Me and Darren both want to say we had an absolutely amazing wedding, and thank you to all the staff that worked hard to make it special for us.
we have had a truly amazing experience, Alice you were easy to contact and quick to answer any queries we had and on the day George was a great help, I was a bag of nerves and he was very patient and friendly.

 

Mr & Mrs Targett – 11th February 2017
We had a fantastic wedding day and want to pass on our thanks to all the team at Cadbury House, especially Alice who assisted us in the run up and Sue who was our coordinator on the day. My parents and bridesmaids all commented how organised she was and I really appreciated her sorting out an alternative cake stand at the last minute as the top tier of our fruit cake was too heavy for the stand we brought! The whole process was a lot more stress-free than I expected from hearing about friends’ recent weddings and a lot of that was because we were able to leave all the room set up and logistics to you all, so that really was a big help.

 

Mr & Mrs Fall – 5th February 2017
Well the wedding day was brilliant we were well looked after by sue all day. All of my guests were very pleased with the venue and the hospitality of the staff.

 

Mr & Mrs Cox – 28th January 2017
Just to say thanks for everything on Saturday! It was more than amazing and you made everything perfect for us-she is fantastic couldn't fault anything!
Once again top day!!! Thank you!

 

Mr & Mrs Dheilly – 21st January 2017
Just wanted to thank you so much for the most amazing day! Everyone at the hotel has been fantastic- Georgie, the bar staff are brilliant and a real credit to the hotel.

Anything I asked reception got done straight away and so friendly and helpful.

Honestly can't rave how fantastic and happy we are that we had our special day at Cadbury House. Honestly was the perfect day and all our family and friends loved it! I’m just glad we had our special day at Cadbury House.

Thank you for all your support